Logistics Operations Executive
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Key skills for this role
About the Role
Domkoly Shipping LLC is seeking a Logistics Operations Executive to coordinate daily freight forwarding activities across air, sea, and land in Dubai. The role involves booking shipments, preparing documentation, monitoring cargo, and liaising with carriers and customs brokers.
Key Skills for This Role
Responsibilities
- Coordinate daily freight forwarding activities across air, sea, and land, including booking shipments, preparing documentation, and monitoring cargo movements
- Liaise with carriers, customs brokers, warehouse teams, and transport providers to ensure timely and compliant delivery
- Handle shipment tracking, update internal systems, and provide customers with accurate, proactive status updates
- Support continuous process improvement, assist with rate inquiries and quotations, and help resolve operational issues
Requirements
- Strong logistics and operations capabilities, including Logistics Management and Supply Chain Management skills
- Excellent Customer Service and Communication skills
- Basic to intermediate Sales skills
- Min 2 3 years experience in freight forwarding, transportation, or related logistics roles
- Proficiency with logistics software, shipment tracking tools, and standard office applications
- Ability to work in a fast paced, deadline driven environment
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field, or equivalent practical experience
- Fluency in English is required; additional languages are an advantage
Full Job Posting
Company Description
- Domkoly Shipping LLC is a freight forwarding company redefining global logistics through reliable, fast, and smart solutions tailored to modern trade needs.
- Headquartered in the United Arab Emirates, the company operates from a key logistics hub that connects businesses across the Middle East, Asia, and Europe.
- Domkoly Shipping provides end to end services including air, sea, and land transportation, customs clearance, warehousing, and last mile delivery.
Role Description
- Coordinate daily freight forwarding activities across air, sea, and land, including booking shipments, preparing documentation, and monitoring cargo movements from origin to destination.
- Liaise with carriers, customs brokers, warehouse teams, and transport providers to ensure timely and compliant delivery.
- Handle shipment tracking, update internal systems, and provide customers with accurate, proactive status updates.
- Support continuous process improvement, assist with rate inquiries and quotations, and help resolve operational issues in a professional and customer focused manner.
Qualifications
- Strong logistics and operations capabilities, including Logistics Management and Supply Chain Management skills for coordinating end to end shipments and optimizing processes.
- Excellent Customer Service and Communication skills to manage client expectations, provide clear updates, and collaborate effectively with internal and external stakeholders.
- Basic to intermediate Sales skills to support quoting, upselling value added services, and maintaining positive long term customer relationships.
- Min 2 3 years experience in freight forwarding, transportation, or related logistics roles; familiarity with air, sea, and land freight, customs procedures, and shipping documentation.
- Proficiency with logistics software, shipment tracking tools, and standard office applications; strong attention to detail and organizational skills.
- Ability to work in a fast paced, deadline driven environment; problem solving mindset and readiness to handle time sensitive issues.
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field, or equivalent practical experience; fluency in English is required, and additional languages are an advantage.
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