Leasing Agent
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About the Role
Engage and convert leads into leases while providing exceptional customer service, utilizing technology, and maintaining detailed records in a fast-paced environment.
Key Skills for This Role
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Overview
As a Leasing Agent at Flow Narjis, you will be the first point of contact for prospective neighbors, guiding them through the leasing process and ensuring they feel welcomed and connected even before they move in.
This is not a typical 9-to-5 job success in this role requires relentless drive, a passion for working with people, and the ability to thrive in a fast-paced, tech-driven environment.
Responsibilities
- Drive leasing efforts: Engage, qualify, and convert leads into signed leases, ensuring high occupancy rates.
- Work tirelessly: Be available evenings, weekends, and holidays to accommodate prospective residents' schedules.
- Be tech-savvy: Utilize CRMs, Excel, WhatsApp, Slack, VOIP systems, and email efficiently to manage leads and track leasing performance.
- Master the details: Capture and manage data under pressure, ensuring accurate and organized record-keeping. Deliver an outstanding experience: Provide best-in-class customer service to prospects and current residents from diverse cultural backgrounds.
- Be a brand ambassador: Represent Flow s values by engaging with the community, attending events, and fostering a sense of belonging.
- Understand the legal side: Experience with EJAR is a plus, as you ll be involved in the leasing process compliance.
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