Learning & Development Specialist1 | Retail | Fashion | UAE
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Key skills for this role
About the Role
Al-Futtaim Retail is looking for a Learning & Development Specialist to deliver training solutions across stores and regional levels. The role involves strategic planning, coordination, and monitoring of learning activities to support employee development and business priorities.
Key Skills for This Role
Responsibilities
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning.
- Drive learning engagement through campaigns, communication, and social learning initiatives.
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards.
- Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.
- Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.
Requirements
- Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.
- 1 3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.
- Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.
- Strong organizational, planning, and follow up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.
- Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co workers.
- Adaptability to a fast paced retail environment.
Full Job Posting
Overview Of The Role
- The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA).
- The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency.
What You Will Do
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
- Ensure learning activities are planned, communicated, and deployed within agreed timelines.
- Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning.
- Ensure availability and readiness of facilitators, buddies, and learning resources.
- Maintain an active pool of facilitators and buddies.
- Drive learning engagement through campaigns, communication, and social learning initiatives.
- Promote a strong learning culture aligned with IKEA values and ways of working.
- Execute engagement campaigns successfully and achieve high learning participation and completion rates.
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards.
- Ensure accuracy, compliance, and timely reporting in line with SLA standards.
- Deliver monthly learning dashboards on time and achieve certification and compliance targets.
Required Skills To Be Successful
- Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.
- Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.
- Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co workers.
- Adaptability to a fast paced retail environment, maintaining flexibility and positivity in shifting priorities.
What Qualifies You For The Role
- Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.
- 1 3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.
- Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.
- Strong organizational, planning, and follow up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.
About Al Futtaim Retail
- Al Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years.
- We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands across Asia.
- We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
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