Learning & Development Specialist
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Key skills for this role
About the Role
A luxury retail organization in Dubai seeks an experienced Learning & Development Specialist with a hospitality background to design and deliver engaging learning programs, facilitate onboarding, and drive a culture of continuous development.
Key Skills for This Role
Responsibilities
- Design, coordinate and deliver engaging learning and development programmes across the business
- Facilitate onboarding, induction and training sessions for new employees
- Identify training needs through collaboration with managers and business leaders
- Develop learning materials, presentations and training resources aligned with business objectives
- Monitor and evaluate training effectiveness, recommending continuous improvements
- Support leadership development, succession planning and talent development initiatives
- Ensure learning programmes promote outstanding customer service and brand standards
- Maintain training records, monitor compliance training and prepare regular reports
Requirements
- 3 5 years of experience in Learning & Development, Training or Talent Development
- Previous experience within the hospitality industry
- Experience delivering classroom, workshop and on the job training
- Strong presentation, facilitation and communication skills
- Passion for coaching and developing people
- Highly organized with ability to manage multiple training initiatives
- Proficiency in Microsoft Office (PowerPoint, Excel and Word)
- Fluent in English
Full Job Posting
Overview
- Partnering with a well established luxury retail organisation in Dubai looking for an experienced Learning & Development Specialist with a strong hospitality background to join their People team.
- Exciting opportunity for someone passionate about developing people, delivering engaging learning programmes, and driving a culture of continuous development.
- Ideal candidate has experience working in customer centric, service driven environments where employee development and exceptional customer experience go hand in hand.
Key Responsibilities
- Design, coordinate and deliver engaging learning and development programmes across the business.
- Facilitate onboarding, induction and training sessions for new employees.
- Identify training needs through collaboration with managers and business leaders.
- Develop learning materials, presentations and training resources aligned with business objectives.
- Monitor and evaluate training effectiveness, recommending continuous improvements.
- Support leadership development, succession planning and talent development initiatives.
- Ensure learning programmes promote outstanding customer service and brand standards.
- Maintain training records, monitor compliance training and prepare regular reports.
Requirements
- 3 5 years of experience in Learning & Development, Training or Talent Development.
- Previous experience within the hospitality industry is essential.
- Experience delivering classroom, workshop and on the job training.
- Strong presentation, facilitation and communication skills.
- Passion for coaching, developing people and creating engaging learning experiences.
- Highly organised with the ability to manage multiple training initiatives simultaneously.
- Proficiency in Microsoft Office (PowerPoint, Excel and Word).
- Fluent in English.
- Additional languages are considered an advantage.
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