Learning & Development Consultant | Retail
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Key skills for this role
About the Role
Al-Futtaim Retail is hiring an L&D Consultant to diagnose learning needs, design training initiatives, and develop strategic learning plans. The role requires curriculum design, facilitation, and consulting skills to support business goals.
Key Skills for This Role
Responsibilities
- Design, develop, implement & assess training initiatives to ensure content is up to date and reflects best practice
- Ensure content is up to date with group practices and processes
- Research and propose blended training solutions
- Assess career pathways and recommend high potential individuals
- Drive Emiratisation development pathways and traineeships
- Engage with external consultants and specialists when required
- Deliver core curriculum, training calendar, and customised programs as scheduled
- Consult, recommend, design interventions and execute business solutions
- Identify Learning and Development needs within the group for specific business units
- Manage internal & external customer expectations regarding assessment practices & reporting
- Prepare proposals & quotations in line with business plan objectives
- Maintain systems for collating and reporting on Development performance
Requirements
- Bachelor's degree and/or relevant Training certificates
- Fluent written and spoken English
- Curriculum design experience
- Knowledge of Competency standards
- Program facilitation experience
- High level of computer literacy
- Experience of blended learning
- Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales
Full Job Posting
Role Purpose
- The L&D Consultant diagnoses learning needs, identifies appropriate solutions and develops strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders.
Key Role Specific Accountabilities
- Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice.
- Ensures that content is up to date with group practices and processes in order to ensure alignment.
- Researches and proposes blended training solutions.
- Assesses career pathways in line with development and recommends individuals identified with high potential.
- Drive Emiratisation development pathways and traineeships.
- Engage when required with external consultants and specialists.
- Deliver the core curriculum, training calendar and customised programs as scheduled.
- Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts.
- Where required consult, recommend, design interventions and execute business solutions.
- Ensures adherence to industry and government regulatory standards.
- Identify and improve operational systems & processes.
- Research and formally recommend best practice or international standards that drive AFTC vision.
Person Specific
- Bachelors degree and/or relevant Training certificates.
- Fluent written and spoken English.
- Curriculum design experience.
- Knowledge of Competency standards.
- A wide range of assessment design and delivery knowledge.
- Program facilitation experience.
- A high level of computer literacy.
- Experience of blended learning.
- Business operations, project management and Customer Service experience would be a distinct advantage.
- Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales.
Job Specific Skills
- High level of analysis & problem solving.
- Consulting skills.
- Curriculum design.
- Assessment methodologies.
- Project Management skills.
- Analytical skills.
- Excellent ability to design and facilitate a variety of creative learning interventions which bring lasting value.
- Deep knowledge of current training practices and methodologies.
- Proven ability to deliver competently to senior /board level delegates.
- Proactive thinking and problem solving skills.
- Proven ability to run projects within time, cost and quality constraints.
- Comprehensive knowledge and deep understanding of current leadership and management development techniques.
About Al Futtaim Retail
- Al Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years.
- We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia.
- We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
- Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q.
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