Lead QA Engineer (Technology)

Overview

End‑to‑End Quality Assurance

• Define, design, and implement comprehensive QA strategies covering functional, non‑functional, performance, security, and usability testing.
• Establish testing approaches and environments across various test phases (SIT, UAT, performance testing, etc.).
• Create, review, and maintain detailed test plans, test cases, and test data across mobile, web, backend, and integration layers.
• Execute both manual and automated testing across platforms.
• Build and maintain automation frameworks for APIs, web applications, and React Native mobile apps.
• Leverage GenAI for test data preparation, test case creation, and automation scripting.
• Perform cross‑platform testing across iOS, Android, and web browsers.
• Validate complex, multi‑system user journeys and integrations.
• Prepare clear, concise test reports outlining progress, risks, defects, and dependencies.

Mobile Application Testing

• Perform functional, usability, and performance testing of React Native applications.
• Test native iOS and Android SDK integrations and platform‑specific behavior.
• Conduct device compatibility testing across multiple devices, OS versions, simulators, and physical devices.
• Test push notifications, deep links, and mobile lifecycle behaviors.

Web Application Testing

• Conduct comprehensive testing of modern web applications (e.g., Next.js).
• Validate responsive design and accessibility compliance (WCAG guidelines).
• Test server‑side rendering, client‑side hydration, and performance optimization.
• Validate SEO implementations, metadata, and page behavior.

Api & Integration Testing

• Test Azure Functions, Azure Logic Apps, and Azure API Management endpoints.
• Validate authentication and identity management using Azure AD B2C.
• Ensure API data integrity, performance, security, and error handling.
• Perform integration testing with third‑party systems and SaaS platforms.

Crm & Erp Testing

• Test Microsoft Dynamics 365 functionality, integrations, and data synchronization.
• Validate data flows between frontend applications, CRM, and ERP systems.
• Perform functional testing of lead management, customer journeys, and sales process automation.
• Ensure data privacy, security, and compliance requirements are met.

Performance & Non‑Functional Testing

• Develop and maintain performance test scripts using tools such as JMeter and K6.
• Support definition, execution, and validation of non‑functional requirements (NFRs).

Leadership & Mentorship

• Prepare high‑level QA test reports for senior stakeholders and business executives.
• Mentor and guide QA engineers, supporting skill development and best practices.
• Define, document, and promote QA standards, processes, and continuous improvement initiatives.

Education & Language

• Bachelor’s degree or equivalent in a relevant field (Required)
• Master’s degree or specialization in Computer Science, Engineering, or IT (Preferred)
• Proficiency in English (Required)

Experience & Technical Skills

• 10+ years of experience as a QA Engineer, with strong focus on consumer‑facing products.
• 5+ years of hands‑on QA automation experience.
• Experience working in Agile, Waterfall, and Bimodal (Two‑Speed IT) environments.
• Strong experience in API testing using tools such as Postman.
• Proficiency in automation tools and frameworks (Python, Pytest, Appium, Allure).
• Experience testing cloud‑native applications on Microsoft Azure.
• Strong understanding of CI/CD pipelines and test integration.
• Performance testing experience using JMeter and/or K6 (Preferred).
• Database skills: MS SQL, Oracle (SQL queries, stored procedures).
• NoSQL experience with CosmosDB and MongoDB.
• Proficient with Jira (JQL, reporting) and test management tools such as Zephyr.
• Hands‑on experience using GenAI for QA activities.
• Experience reviewing designs and requirements using Figma (Preferred).