Lead Product Manager
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Key skills for this role
About the Role
Amadeus seeks a Lead Product Manager to act as the primary customer-facing representative for a defined functional scope, owning end-to-end definition and tracking of requirements.
Key Skills for This Role
Responsibilities
- Act as the main interface with customer stakeholders for the assigned value stream
- Gather, clarify, and continuously refine customer requirements
- Own the value stream scope from requirement definition through delivery monitoring
- Ensure alignment between customer expectations and squad execution
- Identify and manage dependencies impacting the value stream
- Provide functional expertise and contribute recommendations
Requirements
- University degree in Engineering, Computer Science, Business, or related discipline
- Strong ability to engage with customers and translate business needs into actionable requirements
- Experience managing complex scopes and coordinating multiple contributors across teams
- Good understanding of digital product delivery and agile collaboration models
- Strong communication, stakeholder management, and relationship building skills
- Fluent English required; Arabic preferred
Full Job Posting
What you will do
- Act as the main interface with customer stakeholders for the assigned value stream, ensuring a deep understanding of business needs, priorities, and constraints.
- Gather, clarify, and continuously refine customer requirements, ensuring they are properly structured, challenged when needed, and aligned with delivery feasibility.
- Represent the customer voice within the value stream and ensure it is consistently reflected in scope definition, prioritization, and delivery decisions.
- Proactively identify opportunities to enhance, optimize, or expand the scope based on customer needs and Amadeus capabilities.
- Facilitate discussions with stakeholders to converge on clear, agreed, and actionable requirements.
- Own the value stream scope from requirement definition through implementation follow up, validation, and delivery monitoring.
- Ensure alignment between customer expectations and squad execution by working closely with Bangalore based Squad Tech Leads.
- Maintain full visibility on priorities, progress, risks, issues, dependencies, and mitigation plans within the value stream.
- Steer prioritization and sequencing of requirements to support business objectives, delivery commitments, and program milestones.
- Ensure delivered solutions achieve the expected functional outcomes and business value.
- Identify and manage dependencies impacting the value stream across squads and contributors.
- Coordinate with Squad Tech Leads and Architects to secure timely decisions and resolve dependencies.
What we are looking for
- University degree in Engineering, Computer Science, Business, or a related discipline.
- Strong ability to engage with customers and translate business needs into structured and actionable requirements.
- Experience managing complex scopes and coordinating multiple contributors across teams.
- Ability to challenge requirements constructively and drive alignment among stakeholders.
- Good understanding of digital product delivery and agile collaboration models.
- Strong communication, stakeholder management, and relationship building skills.
- Experience within airline, travel technology, or aviation related environments is considered an advantage.
- Fluent English is required; Arabic is preferred.
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