Lead Product Manager

Lead Product Manager

What You Will Do

• Customer engagement and requirement leadership
• Act as the main interface with customer stakeholders for the assigned value stream, ensuring a deep understanding of business needs, priorities, and constraints
• Gather, clarify, and continuously refine customer requirements, ensuring they are properly structured, challenged when needed, and aligned with delivery feasibility
• Represent the customer voice within the value stream and ensure it is consistently reflected in scope definition, prioritization, and delivery decisions
• Proactively identify opportunities to enhance, optimize, or expand the scope based on customer needs and Amadeus capabilities
• Facilitate discussions with stakeholders to converge on clear, agreed, and actionable requirements
• End-to-end scope ownership and delivery coordination
• Own the value stream scope from requirement definition through implementation follow-up, validation, and delivery monitoring
• Ensure alignment between customer expectations and squad execution by working closely with Bangalore-based Squad Tech Leads
• Maintain full visibility on priorities, progress, risks, issues, dependencies, and mitigation plans within the value stream
• Steer prioritization and sequencing of requirements to support business objectives, delivery commitments, and program milestones
• Ensure delivered solutions achieve the expected functional outcomes and business value
• Dependency management and solution alignment
• Identify and manage dependencies impacting the value stream across squads and contributors
• Coordinate with Squad Tech Leads and Architects to secure timely decisions and resolve dependencies
• Anticipate risks and define mitigation plans to support successful delivery
• Ensure solutions remain consistent, scalable, and aligned with the overall product and business vision
• Functional consulting and solution contribution
• Provide functional expertise within the value stream and contribute recommendations in collaboration with Architects
• Support clarification of functional behaviors and implementation considerations
• Contribute to the analysis and resolution of delivery issues or defects
• Ensure solutions are practical, maintainable, and aligned with customer expectations
• Collaboration and ways of working
• Work closely with Bangalore-based delivery teams to ensure alignment between customer expectations and execution
• Build strong and effective working relationships across Jeddah and Bangalore teams
• Provide clear communication on status, risks, dependencies, and key decisions
• Promote collaborative, transparent, and outcome-driven ways of working
• What we are looking for
• University degree in Engineering, Computer Science, Business, or a related discipline
• Strong ability to engage with customers and translate business needs into structured and actionable requirements
• Experience managing complex scopes and coordinating multiple contributors across teams
• Ability to challenge requirements constructively and drive alignment among stakeholders
• Good understanding of digital product delivery and agile collaboration models
• Strong communication, stakeholder management, and relationship-building skills
• Experience within airline, travel technology, or aviation-related environments is considered an advantage
• Fluent English is required; Arabic is preferred
• What can we offer you?
• A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
• A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
• A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.
• A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
• A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
• A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.
• #LI-EMEA

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