Lead Executive Assistant
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Key skills for this role
Role Overview
Provide broad administrative and personal support to the CEO, CPO, and VP/C-level executives.
Act as a crucial executive partner who protects priorities, improves organizational productivity, and keeps operations moving efficiently.
Key Skills for This Role
Full Job Posting
About Talabat
Talabat is part of Delivery Hero, a local delivery platform operating in around 65 countries worldwide.
Delivery Hero is headquartered in Berlin and has been listed on the Frankfurt Stock Exchange since 2017.
Role Overview
Provide broad administrative and personal support to the CEO, CPO, and VP/C-level executives.
Act as a crucial executive partner who protects priorities, improves organizational productivity, and keeps operations moving efficiently.
Executive Support and Coordination
- Manage active calendars, expense reports, complex travel plans, itineraries, agendas, and meeting-room bookings.
- Act as a gatekeeper, prioritize conflicting needs, and handle proactive and ad hoc executive requests.
- Prepare correspondence and manage Workday and email administration on behalf of executives.
- Maintain discretion and confidentiality in relationships with C-level executives.
Stakeholder Engagement
- Keep executives informed of upcoming commitments and responsibilities and follow up appropriately.
- Maintain relationships with Travel, Finance, Facilities, P&C, IT, and other cross-functional partners.
- Make unsupervised prioritization decisions that focus executive time on strategic priorities.
- Manage engagement initiatives for wider teams in line with ExCo requirements.
Events and Documentation
- Manage ExCo summits, town halls, team-building activities, offsites, and other local, regional, and global events.
- Coordinate executive office equipment procurement and ensure event and meeting-room setups meet requirements.
- Oversee petty cash, corporate cards, invoices, meeting documents, investor visits, and ExCo committee governance.
- Compile decks, templates, minutes, and key decisions for meetings and executive forums.
Projects and Process Improvement
- Manage special projects sponsored by ExCo and lead initiatives that streamline workflows and reduce service-level times.
- Maintain the company's regional knowledge portal, including content, access restrictions, design, and education.
- Define project scopes, create project artifacts, draw Gantt charts, and build decks for senior audiences.
- Identify and follow up on workplace inadequacies and meeting-room requirements.
Team Management and Development
- Lead direct reports by example and foster a collaborative, growth-oriented Executive Assistant team.
- Support team development through knowledge sharing, advocacy, empowerment, and mentoring.
- Maintain team-wide workload balance and develop the team's brand, mission, and vision.
- Manage time-off approvals, Workday records, team resources, and daily support tasks.
Requirements
- Ability to provide confidential executive support to the CEO and other C-level executives.
- Ability to manage highly active calendars, complex travel, itineraries, agendas, and competing priorities.
- Ability to make unsupervised prioritization decisions and handle ad hoc requests proactively.
- Ability to build effective relationships with cross-functional partners and executive stakeholders.
- Ability to manage corporate, leisure, regional, and global events and offsites.
- Ability to manage special projects, define scopes, create project artifacts, and build Gantt charts and executive decks.
- Experience leading, mentoring, and balancing the workload of an Executive Assistant team.
- Ability to manage budgets, petty cash, corporate cards, invoices, and administrative records.
- Ability to communicate performance expectations and provide feedback during review cycles.
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