Laundry Valet
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Key skills for this role
About the Role
Millennium Airport Hotel Dubai is seeking a Laundry Valet to provide efficient laundry and valet services to guests. The role involves collecting, tagging, tracking, and delivering guests' personal items while upholding high standards of guest service and cleanliness.
Key Skills for This Role
Responsibilities
- Greet guests and colleagues in a welcoming and courteous manner
- Collect guests' laundry and valet items, noting special instructions
- Ensure proper tagging and tracking of items for laundry and valet services
- Transport laundry items to the laundry department for processing
- Maintain detailed records of laundry and valet orders, including billing information
- Monitor the status of laundry orders and coordinate with the laundry team
- Address guest inquiries and concerns related to laundry and valet services
- Ensure safe and timely delivery of cleaned and pressed items to guests
- Uphold high standards of cleanliness and presentation in valet services
- Collaborate with laundry and housekeeping teams for seamless operations
- Adhere to environmental and safety regulations for laundry and valet services
- Provide assistance to guests with any additional requests or information
Requirements
- Ability to greet guests and colleagues in a welcoming and courteous manner
- Ability to collect, tag, and track laundry and valet items
- Ability to maintain detailed records of orders and billing
- Ability to adhere to environmental and safety regulations
Full Job Posting
Overview
- As a Laundry Valet, you will be responsible for providing efficient laundry and valet services to guests, ensuring the proper handling, cleaning, and delivery of their personal items.
- Your role involves upholding high standards of guest service, cleanliness, and attention to detail.
Key Job Responsibilities
- Greet guests and colleagues in a welcoming and courteous manner.
- Collect guests' laundry and valet items, carefully noting any special instructions.
- Ensure the proper tagging and tracking of items for laundry and valet services.
- Transport laundry items to the laundry department for processing.
- Maintain detailed records of laundry and valet orders, including billing information.
- Monitor the status of laundry orders and coordinate with the laundry team.
- Address guest inquiries and concerns related to laundry and valet services.
- Ensure the safe and timely delivery of cleaned and pressed items to guests.
- Uphold high standards of cleanliness and presentation in valet services.
- Collaborate with the laundry and housekeeping teams for seamless operations.
- Adhere to environmental and safety regulations for laundry and valet services.
- Provide assistance to guests with any additional requests or information.
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