Director of Housekeeping
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Key skills for this role
About the Role
Millennium Airport Hotel Dubai is seeking a Director of Housekeeping to lead housekeeping operations, ensuring high standards of cleanliness and decor in guestrooms, offices, and public areas.
Key Skills for This Role
Responsibilities
- Manage and oversee all housekeeping operations in guestrooms, offices, and public areas
- Establish and enforce standards of cleanliness and decor
- Develop and implement effective working rules and practices for housekeeping colleagues
- Conduct regular inspections of all areas to ensure compliance with housekeeping standards
- Issue necessary orders and corrective actions to address shortcomings
- Collaborate with other departments to ensure seamless coordination and guest satisfaction
- Train and supervise housekeeping colleagues, fostering a high performance team
- Monitor inventory levels and coordinate procurement of cleaning supplies and equipment
- Implement and enforce safety protocols and procedures within the housekeeping department
- Address guest inquiries and concerns related to housekeeping services promptly
- Prepare the Annual Housekeeping Budget and make recommendations for equipment modernization
- Stay informed about industry trends, innovations, and best practices in housekeeping management
Requirements
- Extensive experience in housekeeping management, preferably in a hotel environment
- Strong leadership and team management skills
- Knowledge of cleaning standards, safety protocols, and inventory management
- Ability to prepare and manage budgets
- Excellent communication and interpersonal skills
Full Job Posting
Overview
- As a Director of Housekeeping, you lead the overall management of housekeeping functions in guestrooms, offices, and public areas. Your role is pivotal in ensuring a pristine and welcoming environment for guests and staff alike.
Key Job Responsibilities
- Manage and oversee all housekeeping operations in guestrooms, offices, and public areas.
- Establish and enforce standards of cleanliness and decor to meet organizational expectations.
- Develop and implement effective working rules and practices for housekeeping colleagues.
- Conduct regular inspections of all areas to ensure compliance with housekeeping standards.
- Issue necessary orders and corrective actions to address shortcomings and maintain quality.
- Collaborate with other departments to ensure seamless coordination and guest satisfaction.
- Train and supervise the housekeeping colleagues, fostering a high performance and service oriented team.
- Monitor inventory levels and coordinate the procurement of cleaning supplies and equipment.
- Implement and enforce safety protocols and procedures within the housekeeping department.
- Address guest inquiries and concerns related to housekeeping services promptly and professionally.
- Maintain inventory of guestroom and cleaning supplies, ordering replacements as needed, and control expenses within set budgets.
- Organize night cleaning operations for kitchens, offices, public spaces, health club facilities, and pool areas to maintain cleanliness.
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