Launch Manager
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Key skills for this role
About the Role
One Imperium seeks an entrepreneurial Business Development & Operations Manager to launch and grow the ARCAN premium coffee brand in Qatar. The role involves B2B sales, supplier management, import compliance, and operations.
Key Skills for This Role
Responsibilities
- Build ARCAN's customer base from the ground up by identifying, approaching, and securing recurring B2B accounts across cafés, restaurants, hotels, offices, and hospitality businesses
- Manage the relationship with the Ethiopian coffee roaster, coordinating product samples, quality specifications, private label packaging, purchase orders, and replenishment
- Coordinate product importation and customs clearance, manage MoPH product registration, and ensure Arabic labeling and regulatory compliance
- Oversee inventory management, warehousing, and timely deliveries to customers
- Monitor landed costs, pricing strategies, and profit margins; prepare monthly business performance reports
- Represent ARCAN professionally in the Qatar market and support local marketing initiatives and brand activations
Requirements
- Proven experience in B2B sales, business development, or commercial account management
- Strong face to face selling skills and confidence in cold outreach
- Ability to work independently with minimal supervision
- Excellent organizational and problem solving skills
- Strong commercial awareness, including pricing, margins, and cash flow
- Hands on approach with willingness to manage both strategic and operational tasks
- Excellent communication and relationship building skills
- Fluency in English; Arabic is an advantage
Full Job Posting
Overview
- We are looking for an entrepreneurial, commercially driven Business Development & Operations Manager to lead the launch and growth of ARCAN in Qatar.
- This is a unique opportunity to build a premium coffee brand from the ground up.
- You will take ownership of the entire business—from developing sales and managing supplier relationships to overseeing imports, operations, and customer delivery.
Key Responsibilities
- Build ARCAN's customer base from the ground up.
- Identify, approach, and secure recurring B2B accounts across cafés, restaurants, hotels, offices, and hospitality businesses.
- Develop long term customer relationships to drive repeat business.
- Manage the sales pipeline and consistently achieve growth targets.
- Manage the relationship with the Ethiopian coffee roaster.
- Coordinate product samples, quality specifications, private label packaging, purchase orders, and replenishment.
- Ensure consistent product quality and availability.
- Coordinate product importation and customs clearance.
- Manage Ministry of Public Health (MoPH) product registration requirements.
- Ensure Arabic labeling and regulatory compliance through relevant partners.
- Oversee inventory management and warehousing.
- Coordinate timely deliveries to customers.
Candidate Profile
- Proven experience in B2B sales, business development, or commercial account management.
- Strong face to face selling skills and confidence in cold outreach.
- The ability to work independently with minimal supervision.
- Excellent organizational and problem solving skills.
- Strong commercial awareness, including pricing, margins, and cash flow.
- A hands on approach with a willingness to manage both strategic and operational tasks.
- Excellent communication and relationship building skills.
- Fluency in English; Arabic is an advantage.
Preferred Qualifications
- Existing network within the HORECA, hospitality, or F&B sector in Qatar.
- Experience launching a new business, product, or market.
- Interest in specialty coffee or premium food and beverage brands.
- Experience working with international suppliers.
Success in Your First 90 Days
- Established the supplier relationship and completed initial product approvals.
- Successfully coordinated the first import and regulatory compliance process.
- Secured the first recurring customer accounts.
- Built an active pipeline of cafés, hotels, restaurants, and office clients.
- Implemented reliable pricing, delivery, and reorder processes for early customers.
Compensation & Growth
- Competitive fixed salary appropriate for a launch stage business.
- Attractive commission structure focused on acquiring and retaining recurring business accounts.
- Significant earning potential based on performance.
- Clear career progression into a Country Manager leadership role as the business expands within Qatar and into additional markets.
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