Key Accounts Manager
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Key skills for this role
About the Role
DHL Global Forwarding seeks a Key Accounts Manager in Abu Dhabi to implement business development plans, generate new business, and maximize profit. The role involves managing strategic customer relationships, delivering complex projects, and coordinating with regional management.
Key Skills for This Role
Responsibilities
- Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
- Deliver complex projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects
- Prospect new business development opportunities through market research and marketing initiatives
- Initiate contact with targeted prospects, identify decision makers and understand strategic business challenges
- Assess prospective customer needs and match with DHL's services
- Develop leads, conduct pre proposal visitations, prepare complex proposals and conduct negotiations to close
- Acquire, develop and maintain relationships with prospects and potential key accounts
- Partner with local, district and regional management to coordinate customer requests and services
- Provide support and guidance to less experienced team members
Requirements
- Bachelor's Degree
- More than 6 years of experience
- Proficiency with Arabic language
Full Job Posting
Company Overview
- DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.
- We offer standardized transport as well as highly specialized end to end solutions to customers globally.
Key Responsibilities
- Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets.
- Deliver complex projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects.
- Deliver market studies and feasibility studies to assess market potential and analyze target groups.
- Prospect new business development opportunities through market research, developing marketing initiatives, etc.
- Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities.
- Assess prospective customer needs and matches these with DHL’s services.
- Develop leads, conduct pre proposal visitations, prepare complex proposals and conduct negotiations to close.
- Acquire, develop and maintain relationships with prospects and potential key accounts including prospects’ highest buying levels.
- Aggressively seek and initiate new business relationships with non buying accounts that have been targeted by the company.
- Partner with local, district and regional management to coordinate customer requests and services.
- Be aware of key trends and developments impacting business impacting own business development plans.
- Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management.
Qualifications
- Bachelor’s Degree.
- More than 6 years of experience.
- Proficiency with Arabic language is must.
We Offer
- Opportunities in a global company where you can contribute your ideas and skills.
- Possible further career development.
- Competitive salary.
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