Key Account Manager_Sales

Overview

Softwareone

Account Manager

The Role

What You’ll Be Doing

• Act as the primary point of contact for assigned customer accounts and build trusted relationships
• Own the end‑to‑end customer experience, ensuring satisfaction and retention
• Understand customer needs and recommend relevant SoftwareOne solutions
• Drive renewals, upsell, cross‑sell, and new opportunity identification within existing accounts
• Coordinate with internal teams to ensure timely and successful delivery of solutions
• Track, forecast, and manage account performance, KPIs, and financials using CRM tools

Job Requirements

• Experience selling licensing and service solutions
• Bachelor’s degree or equivalent practical experience
• Experience in sales or account management, preferably in a technology or services environment
• Strong relationship‑building and customer‑focused mindset
• Ability to manage multiple priorities with attention to detail
• Commercial awareness with basic financial and forecasting understanding
• Comfortable using CRM and digital sales platforms
• Company description
• SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future.
• With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology.
• At the heart of our business is our people.
• We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs.
• Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here.
• Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.