Key Account Manager - Panel Builders | alfanar Electric
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Key skills for this role
About the Role
Alfanar Electric seeks a Key Account Manager to build and nurture relationships with key clients in the panel builder segment. The role involves executing customer development plans, achieving sales targets, and providing on-site training.
Key Skills for This Role
Responsibilities
- Execute the comprehensive Customer Development Plan across all functions
- Implement customized Sales and Marketing strategies for each key account
- Achieve sales targets across all product lines
- Monitor market trends and translate insights into innovative business strategies
- Provide ongoing support to customers by introducing new mechanisms and best practices
- Conduct on site training sessions for stakeholders to enhance product knowledge
- Develop and manage tailored commercial offers for key accounts
- Monitor inventory levels and report on overstock issues
- Oversee accounts receivable, ensuring timely follow up on dues and collections
- Generate accurate forecasts for each distributor and product line
Requirements
- Bachelor's degree in Electrical Engineering or Business Management
- 5 to 10 years of experience in account management
- Proven skills in account management, contract monitoring, customer relationship management, product knowledge, service level agreements, and presentation skills
Full Job Posting
Job Purpose
- Build and nurture relationships with key clients, understanding their needs for satisfaction, retention, and business growth. Act as the primary contact, identifying opportunities, addressing concerns, and collaborating on strategic initiatives to maximize mutual value.
Functional Responsibilities
- Execute the comprehensive Customer Development Plan across all functions.
- Implement customized Sales and Marketing strategies for each key account.
- Achieve sales targets across all product lines.
- Monitor market trends and translate insights into innovative business strategies.
- Collect and analyze market information to inform decision making.
- Provide ongoing support to customers by introducing new mechanisms and best practices.
- Conduct on site training sessions for all stakeholders to enhance product knowledge and usage.
- Develop and manage tailored commercial offers for key accounts.
- Continuously monitor inventory levels and report on overstock issues.
- Oversee accounts receivable, ensuring timely follow up on dues and collections.
- Generate accurate forecasts for each distributor and product line.
- Maintain regular communication and visits with distributor stakeholders to enhance service delivery.
Logistics and Store Maintenance
- Oversee the delivery of shipments to customer storage locations.
- Ensure visibility in customers’ stores, recommending collateral installations and maintenance as needed.
Sales Support and Documentation
- Collaborate with the sales support team to drive demand and increase sales.
- Validate the accuracy of commercial documentation for customers.
- Update customer records to reflect current information.
Qualifications
- Bachelor in Electrical Engineering or Business Management
- Experience: 5 to 10 Years
- Skills: Account Management, Contract Monitoring, Customer Relationship Management, Product Knowledge, Service Level Agreements, Presentation Skills
About Alfanar
- Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of low, medium, and high voltage electrical products, as well as conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital so
- The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square meter complex in Riyadh.
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