Key Account Manager
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Key skills for this role
About the Role
GRG is seeking a Key Account Manager to support its Beauty Modern Trade business in KSA. The role is customer-facing, focused on driving performance across assigned modern trade customers through execution of business plans, promotional activity, trade spend management, and store-level delivery.
Key Skills for This Role
Responsibilities
- Drive performance across assigned modern trade customers, ensuring strong execution of customer business plans
- Manage promotional activity, trade spend, forecasting, and store level delivery
- Work closely with customers, field sales, category teams, operations, and key account stakeholders to close performance gaps
- Identify growth opportunities and ensure plans are executed with discipline and impact
- Support the delivery of customer business plans, improving Perfect Store execution
- Manage claims and trade spend processes
- Contribute to stronger forecasting and S&OP alignment
Requirements
- Proven experience in customer facing management with a strong track record in selling, influencing, and negotiation
- Strong FMCG experience, ideally in Personal Care, Beauty, and Home Care categories
- Experience managing multiple stakeholders, priorities, and cross functional business teams
- Strong business acumen with the ability to use data and insights to identify performance gaps and growth opportunities
- Experience in eCommerce or marketing would be advantageous
Full Job Posting
Role Overview
- Our client is looking for a Key Account Manager to support its Beauty Modern Trade business in KSA.
- This is a customer facing commercial role focused on driving performance across assigned modern trade customers.
- The role involves ensuring strong execution of customer business plans, promotional activity, trade spend, forecasting, and store level delivery.
Key Responsibilities
- Drive performance across assigned modern trade customers, ensuring strong execution of customer business plans.
- Manage promotional activity, trade spend, forecasting, and store level delivery.
- Work closely with customers, field sales, category teams, operations, and key account stakeholders to close performance gaps.
- Identify growth opportunities and ensure plans are executed with discipline and impact.
- Support the delivery of customer business plans, improving Perfect Store execution.
- Manage claims and trade spend processes.
- Contribute to stronger forecasting and S&OP alignment.
Candidate Criteria
- Proven experience in customer facing management, with a strong track record in selling, influencing, and negotiation.
- Strong FMCG experience, ideally in Personal Care, Beauty, and Home Care categories.
- Experience managing multiple stakeholders, priorities, and cross functional business teams.
- Strong business acumen with the ability to use data and insights to identify performance gaps and growth opportunities.
- Experience in eCommerce or marketing would be advantageous.
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