Key Account Manager JDD I EXA Ceramics
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Key skills for this role
About the Role
Alfanar seeks a Key Account Manager for its EXA Ceramics division in Riyadh. The role involves managing key customers, building relationships, preparing quotations, and achieving sales targets in the Project Sales Department.
Key Skills for This Role
Responsibilities
- Manage key customers and build/maintain good relationships with most important customers.
- Provide answers and solutions to key customers' requirements and queries.
- Actively reach out to potential clients and promote new products.
- Provide product suggestions and alternatives to customers.
- Upload relevant data on C4C (CRM system).
- Submit samples and documents to clients and follow for approval.
- Suggest new ideas and strategies to increase sales.
- Monitor competitor moves and inform Project Sales department.
- Provide progress reports on weekly and monthly basis.
- Prepare and submit quotations to clients and follow up until approved.
- Attend team meetings.
- Monitor and follow up on collections with clients and coordinate accounts for bank posting.
Requirements
- Bachelor's degree in Electrical Engineering or Mechanical Engineering
- 4 to 6 years of experience
- Customer Advocacy, Communication, Data Management, Account Management skills
Full Job Posting
Job Purpose
- Manage key customers, build and maintain good relationship with the most important customers and ensuring their needs and requirement are met in a timely manner and quality standards as per company policies and procedures to achieve the plan and targets in Project Sales Department.
Key Accountability Areas
- Ensure to provide answers and solutions to all needed requirements and queries of key customers.
- Actively reach out to potential clients and promote the company’s new product.
- Provide product suggestions and alternatives to customers.
- Upload relevant data on C4C (Customer Relationship Management system).
- Submit samples and any necessary documents to clients and follow for approval.
- Suggest new ideas and strategies to increase sales.
- Be updated of competitor’s move in the market and inform Project Sales department.
- Provide progress reports on a weekly and monthly basis.
- Prepare and submit quotations to clients, then diligently follow up until approved.
- Attend team meetings.
- Monitor and follow up on collections with clients and coordinate accounts for bank posting.
Qualifications
- Bachelor Degree in Electrical Engineering or Mechanical Engineering
- 4 to 6 Years experience
- Technical/Functional Competencies: Customer Advocacy, Customer Communication, Customer Data Management, Account Management
About Alfanar
- Alfanar is a Saudi company with international presence, engaged in manufacturing and trading of electrical products, renewable energy, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
- Manufacturing operations based in Riyadh with state of the art facilities.
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