Key Account Manager - HORECA
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Key skills for this role
About the Role
Develop relationships with key HORECA clients, achieve sales targets, identify business opportunities, and ensure high customer service standards.
Key Skills for This Role
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Responsibilities
- Develop and maintain strong relationships with key HORECA clients, including hotels, restaurants, and catering groups
- Achieve sales and profitability targets for assigned accounts and product categories
- Identify new business opportunities and expand the customer base within the HORECA channel
- Negotiate contracts, pricing, and trading terms to ensure profitability and long-term partnerships
- Coordinate with marketing and supply chain teams to ensure product availability and on-time delivery
- Conduct regular business reviews with key clients to analyze performance and identify growth opportunities
- Monitor market trends, competitor activities, and customer feedback to inform commercial strategies
- Prepare accurate sales forecasts, reports, and account plans
- Support product launches, sampling activities, and menu placements within the HORECA segment
- Ensure high standards of customer service and brand representation
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