Ken Fix It
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Key skills for this role
About the Role
We are looking for a reliable Maintenance Technician (Ken Fix It) to undertake upkeep and repair tasks at our hotel facilities. You will ensure guest rooms are well-maintained and respond promptly to maintenance requests.
Key Skills for This Role
Responsibilities
- Maintain good customer service standards when interacting with guests to ensure guest satisfaction
- Respond promptly to maintenance requests or issues in guest rooms
- Conduct day to day general and preventive maintenance tasks in hotel guest rooms
- Operate in a safe and environmentally friendly manner to protect health and safety
- Adhere to hotel environmental, health, and safety policies and procedures
Requirements
- Proven experience as a Ken Fix It or in a similar role
- Knowledge of general maintenance processes and methods
- Ability to work independently and prioritize tasks effectively
- Strong attention to detail and problem solving skills
- Good communication and customer service abilities
Full Job Posting
Job Description
- We are looking for a reliable Ken Fix It to undertake upkeep and repair tasks at our hotel facilities.
- The Ken Fix It will be responsible for ensuring that the guest rooms are well maintained and any maintenance requests or issues are promptly addressed to meet guest needs.
- This role involves carrying out general and preventive maintenance duties in guest rooms to uphold high standards of cleanliness and functionality.
Responsibilities
- Maintain good customer service standards when interacting with guests to ensure guest satisfaction.
- Respond promptly to maintenance requests or issues in guest rooms.
- Conduct day to day general and preventive maintenance tasks in hotel guest rooms.
- Operate in a safe and environmentally friendly manner to protect the health and safety of guests and employees.
- Adhere to hotel environmental, health, and safety policies and procedures.
Qualifications
- Proven experience as a Ken Fix It or in a similar role.
- Knowledge of general maintenance processes and methods.
- Ability to work independently and prioritize tasks effectively.
- Strong attention to detail and problem solving skills.
- Good communication and customer service abilities.
- Certification in HVAC, plumbing, or other relevant areas is a plus.
Skills
- Excellent problem solving skills
- Strong mechanical and technical skills
- Attention to detail
- Ability to work independently
- Good communication skills
- Time management skills
- Customer service skills
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