Junior Sales Specialist - Account Growth
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Key skills for this role
About the Role
Responsible for driving growth and retention through relationship management, requiring fluency in Arabic and English, and experience in commercial growth.
Key Skills for This Role
Full Job Posting
Overview
Given our exciting and progressive growth plans, we are looking for a driven Junior Account Manager to come and join our global business.
Reporting directly to the
Head of Account Management,
- and working with our Partners and our Sales and Onboarding teams, you will be accountable for
- building long-term relationships and driving growth (up-sell/cross-sell) & retention/monetisation
- of the Fresha platform.
- This is a great opportunity for someone looking to take the next step in their sales career. You could be a sales/business development representative that wants to transition into working with existing customers, or you have had relationship management experience in another CSM/AM role but would love to work with the customer Base that Fresha assists - The attitude to want to learn and develop, and desire to achieve targets are what we really value.
- KPIs
- Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform
- Upselling
- Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts
- Engagement
- Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts
- Consistency
- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.
- What we are looking for
- Languages -
- Fluent in Arabic + English
- Commercial Growth
- Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry
- Experience -
- 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager
- Motivation
- Shown to be commercially motivated with an ability to adapt and achieve targets
- Initiative
- Self-starter and proactive approach
- Adaptability
- Comfortable working in a fast-paced and changing environment
- SMB
- Experience selling into SMB
- Communication
- Excellent communication and listening skills
• Planning Skills -
Excellent time management
• Work Ethic -
High work ethic
• Creative Thinking -
Problem-solving mindset
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