Junior Sales Consultant — Outbound
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Key skills for this role
About the Role
Coach Transformation Academy seeks a Junior Sales Consultant for high-volume outbound calling in Al Nahda, Dubai. The role involves qualifying leads, booking consultations, and CRM management.
Key Skills for This Role
Responsibilities
- Conduct high volume outbound calling to leads supplied by the company
- Quickly qualify lead interest and capture key qualifying details
- Book consultation calls/meetings and confirm schedules
- Accurately update CRM after each call with outcome, notes, next steps
- Hand over confirmed bookings to the student engagement team
- Perform one hour daily of email follow ups and CRM maintenance
Requirements
- 2 3 years of outbound calling/telecalling experience in the UAE market (mandatory)
- Top notch spoken English and strong conversational clarity
- Excellent verbal persuasion and listening skills
- Strong discipline, resilience, and ability to sustain high call volumes
- Basic CRM familiarity (Bitrix24 or similar is an advantage)
Full Job Posting
Primary Objective
- High volume outbound calling to provided leads to qualify interest, schedule consultation calls/meetings, and hand over confirmed prospects to the student engagement team.
Core Responsibilities
- Conduct high volume outbound calling to leads supplied by the company (primary responsibility).
- Quickly qualify lead interest, capture key qualifying details, and ask discovery questions.
- Book consultation calls/meetings and confirm schedules; manage reschedules and cancellations.
- Accurately update CRM after each call: outcome, notes, next steps and follow up dates.
- Hand over confirmed bookings to the student engagement team with complete notes.
- Work closely with Sales Manager and teammates for coaching and troubleshooting.
- Perform one hour daily of email follow ups and CRM maintenance.
Experience, Skills & Behavioural Traits
- 2–3 years of outbound calling/telecalling experience in the UAE market (mandatory).
- Top notch spoken English and strong conversational clarity.
- Excellent verbal persuasion and listening skills.
- Strong discipline, resilience and ability to sustain high call volumes.
- Coachability: accepts feedback and implements improvements.
- Basic CRM familiarity (Bitrix24 or similar is an advantage).
- Professional time management and reliable attendance.
Compensation
- Pay: AED 2,500 AED 3,000 per month
Work Location
- In person
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