{bc}
linkedin

Junior Key Account Manager - Dubai

Helios Systems Asia
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Key account managementClient relationship managementB2B salesBusiness developmentCustomer successUpselling and cross-selling
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Key account managementClient relationship managementB2B sales
Smart Apply

Full Job Posting

About the Role

Manage and develop relationships with corporate and enterprise clients.

The role is suitable for junior to mid-level candidates with 1–4 years of experience.

Relevant backgrounds include IT, technology, SaaS, IT services, hospitality, facilities, and other client-facing industries.

Key Responsibilities

  • Manage assigned corporate and enterprise client relationships and act as a key customer contact.
  • Conduct client meetings, site visits, inspections, presentations, and business reviews.
  • Visit client locations to understand requirements and ensure service satisfaction.
  • Build relationships with decision-makers and client stakeholders.
  • Identify upselling, cross-selling, renewal, and account-growth opportunities.
  • Coordinate with operations, delivery, technical, and support teams on suitable solutions and service delivery.
  • Handle customer queries, concerns, and escalations professionally.
  • Prepare client visit reports, account updates, and follow-up plans.
  • Maintain customer information and activities in CRM.
  • Travel within Oman for client meetings and site visits as required.

Requirements

  • Bachelor's degree or diploma in Business, Marketing, Information Technology, Hospitality, or a related field.
  • 1–4 years of experience in key account management, client relationships, B2B sales, business development, corporate sales, customer success, technology sales, hospitality sales, or other client-facing work.
  • Strong communication, negotiation, presentation, interpersonal, follow-up, and relationship-building skills.
  • Fluency in Arabic and English.
  • Ability to interact with corporate clients and senior stakeholders.
  • Ability to understand client requirements and coordinate internally on solutions or services.
  • Ability to work independently and manage multiple clients.
  • Willingness to travel within Oman for client meetings and site visits.

Preferred Industry Background

  • IT services and consulting, software and SaaS, ERP and CRM, cloud solutions, cybersecurity, system integrators, managed service providers, HR technology, and digital transformation.
  • Hotels and hospitality, facilities management, corporate services, B2B service providers, and customer experience or client services.
  • CRM experience is an advantage.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Helios Systems Asia