Junior Key Account Manager (Based in Qatar)
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Key skills for this role
Role Overview
Helios Systems Asia is seeking a dynamic, client-focused Junior Key Account Manager or Client Relationship Executive in Qatar.
The role manages corporate and enterprise relationships and is suitable for junior-level candidates with 1–4 years of experience.
Relevant backgrounds include IT, technology, SaaS, IT services, hospitality, facilities management, and other client-facing industries.
Key Skills for This Role
Full Job Posting
About the Role
Helios Systems Asia is seeking a dynamic, client-focused Junior Key Account Manager or Client Relationship Executive in Qatar.
The role manages corporate and enterprise relationships and is suitable for junior-level candidates with 1–4 years of experience.
Relevant backgrounds include IT, technology, SaaS, IT services, hospitality, facilities management, and other client-facing industries.
Key Responsibilities
- Manage assigned corporate and enterprise client relationships and act as a key point of contact.
- Conduct client meetings, site visits, inspections, presentations, and business reviews.
- Identify upselling, cross-selling, renewal, account growth, and new business opportunities.
- Coordinate with operations, delivery, technical, and support teams for smooth service delivery.
- Handle customer concerns, maintain CRM records, and prepare visit reports and account updates.
- Support contract renewals and travel within Qatar for client meetings and site visits.
Requirements
- Bachelor's degree or diploma in business, marketing, information technology, hospitality, or a related field.
- 1–4 years of relevant experience in account management, client relationships, B2B sales, business development, customer success, or client-facing work.
- Strong communication, negotiation, presentation, interpersonal, follow-up, and relationship-building skills.
- Ability to work independently, manage multiple clients, and coordinate internally on suitable solutions.
- Fluency in Arabic and English is required.
Preferred Experience
- Experience with client meetings, site visits, inspections, presentations, or customer reviews is highly preferred.
- CRM experience is an advantage.
- IT, technology, SaaS, hospitality, facilities management, corporate services, and B2B service backgrounds are relevant.
Location and Travel
- The role is based in Qatar and requires travel within Qatar for client meetings and site visits.
Relevant Industry Areas
Relevant technology areas include IT services, software and SaaS, ERP and CRM, cloud solutions, cybersecurity, system integrators, managed service providers, HR technology, and digital transformation.
Other relevant areas include hotels, hospitality, facilities management, corporate services, B2B service providers, and customer experience services.
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