IT Support Technician
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Key skills for this role
About the Role
We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a reliable and technically skilled IT Support Technician to join our team.
The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems.
The role also involves assisting with IT purchasing and asset management.
A valid driving license is required, and having your own vehicle will be considered an added advantage.
Key Responsibilities
- Provide first-line and second-line support for hardware, software, and network-related issues.
- Install, configure, and maintain Windows operating systems, applications, and user accounts.
- Set up, maintain, and troubleshoot computers, printers, and related peripherals.
- Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling.
- Monitor and maintain CCTV systems to ensure functionality and reliability.
- Assist in managing IT assets and keeping accurate inventory records.
- Support IT purchasing — sourcing quotations, evaluating suppliers, and tracking IT orders.
- Ensure system backups and implement security best practices.
- Maintain documentation of IT configurations and support procedures.
- Provide on-site and remote technical assistance as required.
Requirements
- Proven experience in IT Support, ideally in a Windows-based environment.
- Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory.
- Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.).
- Experience with hardware setup and troubleshooting (computers, printers, CCTV).
- Strong analytical and problem-solving abilities.
- Knowledge of IT asset management and procurement processes.
- Excellent communication and interpersonal skills.
- Valid driving license (required).
- Owning a vehicle is an added advantage.
Preferred Qualifications
- CCNA, MCTS, HND or equivalent certifications.
- Experience using IT ticketing/helpdesk systems.
- Awareness of cybersecurity and data protection best practices.
Application Question(S)
- How many years of experience you have in Qatar in similar field ?
- Do you have valid QID ?
- Can you join immediately ? What is your notice period ?
- Do you have driving license ?
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