IT Support Manager

Skills, Knowledge and Expertise

• SaaS and Enterprise Identity Mastery: Deep hands-on experience configuring and auditing enterprise identity platforms (SSO/SAML, Google Workspace, password management, and granular access controls).
• Advanced MDM and Network Security: Proven experience deploying and maintaining Jamf at scale, along with modern network access solutions (Twingate, SASE, or ZTNA).
• Endpoint Architecture and Zero-Trust Security: Own our global MDM strategy using Jamf and Twingate to enforce baseline security controls, automated provisioning, and zero-trust network access across all managed devices. Experience working with Crowdstrike.
• Security and Compliance Fluency: Practical knowledge of IT security posture (Gmail DLP, DNS filtering, phishing defences) and direct experience supporting audit readiness (SOC 2, ISO 27001, or similar frameworks).
• Automation-First Mindset: Experience going beyond GUI administration, using APIs, scripting, or Git workflows to automate joiner/mover/leaver processes and system inventories.
• Identity and Access Infrastructure: Architect and manage core identity controls (SSO/SAML, MFA, RBAC) across our enterprise SaaS stack (Google Workspace, Slack, Notion, 1Password), driving automated Joiner/Mover/Leaver (JML) workflows.

Nice to Haves

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.