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Staff Project Manager
Ravelin Technology
Remote, GBR
Full-time
Senior
Remote
Discovered 2 days ago
Free
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Key Responsibilities
- Act as a leader in establishing and developing best practices for Project Managers within the Integrations team, to ensure we continue to strive for high quality and effective integrations.
- Support the Director of Integrations on initiatives around process improvement, change management, and the wider company goals, leading some initiatives and contributing to others.
- Line manage a number of Project Managers, supporting and coaching them in their role.
- Contribute to technical and business integrations with clients. This may be via other Project Managers, or by directly running client projects.
- Deliver operational excellence, as part of overseeing a collection of projects. Anticipate potential issues and dependencies, and highlight or escalate project risks where appropriate.
- Develop strong working relationships with our clients. This may include chairing some day-to-day client-facing meetings, but also helping to resolve complex client requirements and bringing any escalations to a calm conclusion.
- Ensure excellent time management of your own tasks, but also assisting others to prioritise, to set goals and to set expectations with clients.
- Maintain all project documentation, and actively promote knowledge sharing within the Integration team, and wider Ravelin teams.
- Proactively engage with the Product team, sharing feature suggestions and interesting scenarios from client conversations.
Requirements
- 5 or more years of line management experience.
- Project management experience in a technical or integrations environment, with exposure to complex products or solutions.
- A track record of process improvement, and experience in instigating change within a team and across teams.
- Exceptional communication skills – both internally and client-facing.
- The ability to direct and lead others confidently, and comfortable having difficult conversations when needed.
- Analytical with great attention to detail.
- Pragmatic problem solver and solutions-oriented.
- Strong commercial awareness
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