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Pre Sales Manager
Ravelin Technology
Remote, GBR
Full-time
Mid
Remote
Discovered 2 weeks ago
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Key Responsibilities
- Run discovery sessions and tailored demonstrations to gather technical requirements
- Support and manage Proof of Concepts where necessary
- Liaise with delivery teams to ensure accurate understanding of the prospect client’s platform
- Technical consultation during the sales process, and supporting the curation of Ravelin implementation plans
- Understand in-depth the prospect’s existing internal fraud prevention, Account Take Over and similar systems
- Develop relationships within the prospective client’s organisation
- Be a subject matter expert on Ravelin’s solutions and use cases
- Collaborate across internal functions, especially Product and Integration
- Work directly with internal teams to deliver technical specifications of prospect client’s bespoke requirements
- Maintain and improve our knowledge base and RFP answers.
- Act and encourage sharing and excellence as one of a pool of resource, globally
Skills, Knowledge and Expertise
- Experience in working in a similar pre-sales technical/engineering/consulting roles
- Experience in card payments and authentication
- Technical awareness of EMVco standards, including flows, data requirements and protocol versions.
- Be able to demonstrate a strong balance of both commercial and technical acumen in supporting the delivery of revenue to the business
- Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
- Strong ability to engage and manage expectations with different internal and external stakeholders
- Strong academic background, preferably Technology or scientific degree
- A thirst to learn
- Initiate improvements in knowledge and sharing of work for the good of all
- Ability to creatively explain and present complex concepts in an easy to understand manner
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