IT Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
Support the company’s day-to-day technology needs in Dubai.
Assist employees with hardware, software, network, and system-related issues.
Help maintain a secure and reliable IT environment.
Key Skills for This Role
Full Job Posting
Role Overview
Support the company’s day-to-day technology needs in Dubai.
Assist employees with hardware, software, network, and system-related issues.
Help maintain a secure and reliable IT environment.
Key Responsibilities
- Provide first- and second-level IT technical support to employees.
- Diagnose and resolve hardware, software, and connectivity issues.
- Install, configure, and maintain computers, printers, scanners, and other IT equipment.
- Set up user accounts, email accounts, and access permissions.
- Troubleshoot LAN, Wi-Fi, internet, and basic network connectivity problems.
- Support Windows, Microsoft Office, business applications, Microsoft 365, and email systems.
- Monitor equipment and perform installations, updates, patches, and routine maintenance.
- Maintain accurate IT asset, equipment, license, and support request records.
- Assist with data backups and basic system recovery activities.
- Follow IT security policies and provide guidance on cybersecurity best practices.
- Coordinate with external IT vendors and document issues, solutions, and maintenance activities.
- Support technology-related projects and duties assigned by management.
Requirements
- A bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
- Previous experience in an IT support role is preferred.
- Good knowledge of Windows operating systems and Microsoft Office applications.
- Understanding of basic networking, TCP/IP, Wi-Fi, routers, and switches.
- Experience troubleshooting computers, printers, peripherals, and software.
- Microsoft 365 and email administration familiarity is advantageous.
- Strong analytical, problem-solving, communication, customer service, prioritization, and documentation skills.
- Ability to work independently and effectively with different teams.
Opportunity
The role offers exposure to IT infrastructure, troubleshooting, cybersecurity practices, and business applications.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Zapegg Tax Consultant
Customer Care Executive
, UAE
Zapegg Tax Consultant is seeking a Customer Care Executive to manage enquiries, explain tax, accounting, and business consultancy services, coordinate client requests, and support a smooth customer experience. The role r
Graphic Designer
, UAE
Zapegg Tax Consultant is seeking a Graphic Designer to create visual content for digital platforms, marketing campaigns, presentations, and business communications in Dubai. The role requires a relevant design qualificat
Accountant
, UAE
Zapegg Tax Consultant is seeking an Accountant to manage daily financial transactions, reconciliations, reporting, tax documentation, and audit support in Dubai. Candidates should have 2–5 years of relevant experience, a
Office Assistant
, UAE
The employer is seeking an organized Office Assistant to support daily administrative operations, records, reception, correspondence, supplies, scheduling, and routine clerical work. The role requires office administrati
HR Assistant
, UAE
Zapegg Tax Consultant is seeking an HR Assistant to support recruitment, onboarding, employee records, payroll information, and daily HR administration. The role requires 1–3 years of relevant experience, a degree in HR
Junior Accountant
, UAE
Zapegg Tax Consultant is seeking a Junior Accountant to support bookkeeping, reconciliations, invoicing, reporting, tax documentation, and daily finance operations. The role requires accounting knowledge, proficiency wit
Customer Care Executive
, UAE
Graphic Designer
, UAE
Accountant
, UAE
Office Assistant
, UAE
HR Assistant
, UAE
Junior Accountant
, UAE