IT Support Assistant | Entry-Level
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Active Fitness Store is seeking a motivated IT Support Assistant to provide technical support to employees, manage IT assets, and ensure smooth IT operations across office and retail locations.
Key Skills for This Role
Responsibilities
- Provide day to day IT support for hardware and software issues
- Troubleshoot desktops, laptops, printers, mobile devices, and network related issues
- Resolve support tickets within defined timeline
- Configure laptops and desktops for new employees
- Install and set up official email accounts and company applications
- Maintain proper records of IT assets and track allocation and returns
- Travel to company stores to diagnose and resolve IT issues
- Stay updated with new IT devices and recommend improvements
Requirements
- Basic knowledge of computer hardware and software troubleshooting
- Understanding of Windows OS and MS Office
- Good communication skills in English and Hindi
- Willingness to travel to stores when required
- Strong problem solving skills
- Diploma or Bachelor’s degree in IT / Computer Science / Related Field (preferred)
- Internship experience in IT support (preferred)
Full Job Posting
Job Summary
- We are looking for a motivated and responsible IT Support Executive (Entry Level) to join our team. The candidate will be responsible for providing technical support to employees, managing IT assets, onboarding new staff with required devices and applications, and ensuring smooth IT operations acros
Key Responsibilities
- Provide day to day IT support for hardware and software issues.
- Troubleshoot desktops, laptops, printers, mobile devices, and network related issues.
- Resolve support tickets within the defined timeline.
- Assist team members with email, system access, and company applications.
- Configure laptops and desktops for new employees.
- Install and set up official email accounts and company applications.
- Assign company mobile phones and SIM cards.
- Ensure proper configuration of devices before handover.
- Maintain proper records of laptops, mobiles, SIM cards, and other IT assets.
- Track asset allocation and returns.
- Ensure devices are properly labelled and documented.
- Monitor device condition and maintenance schedules.
Required Skills & Qualifications
- Fresher candidates are welcome.
- Basic knowledge of computer hardware and software troubleshooting.
- Understanding of Windows OS and MS Office.
- Basic networking knowledge is a plus.
- Knowledge of MS Excel.
- Good communication skills in English and Hindi.
- Willingness to travel to stores when required.
- Strong problem solving skills.
- Responsible and proactive attitude.
Preferred (Good to have)
- Diploma or Bachelor’s degree in IT / Computer Science / Related Field.
- Internship experience in IT support.
- Basic knowledge of asset management.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Active Fitness Store
Accounts Executive
United Arab Emirates, UAE
Manage daily accounting transactions and maintain accurate financial records. Prepare journal entries, payment vouchers, receipts, and bank reconciliations. Process supplier pay...
Accounts Executive
Dubai, UAE
Active Fitness Store is seeking an Accounts Executive with 2-3 years of UAE accounting experience. You will manage daily transactions, reconciliations, VAT compliance, and financial reporting. Requires a Bachelor's degre
IT Support Assistant
United Arab Emirates, UAE
Active Fitness Store is seeking a motivated IT Support Assistant to provide technical support to employees, manage IT assets, and ensure smooth IT operations across office and retail store locations. The role involves tr
SEM Analyst
Dubai, UAE
Active Fitness Store seeks a detail-oriented SEM Analyst to manage and optimize paid search campaigns across Google Ads and Microsoft Advertising. The role involves campaign execution, budget pacing, tracking, and perfor
Sales Executive – Retail (Saudi Nationals Only)
Riyadh, KSA
Active Fitness Store is looking for a Sales Executive to join their retail team in Riyadh. The role involves assisting customers, driving sales, and providing excellent in-store experience for fitness and sports equipmen
Sales Executive
Dubai, UAE
Company Description Active Fitness Store is a trusted provider of high-quality gym, fitness, and sports equipment, catering to both home-use and commercial needs across the GCC countries. The company takes pride in offer
Logistics Assistant
Dubai, UAE
Company Description Active Fitness Store is a trusted provider of premium gym, fitness, sports equipment, and accessories. We offer a wide range of high-quality products suitable for both home and commercial use across t
Sales Assistant
United Arab Emirates, UAE
Assist customers with product selection and provide excellent customer service. Achieve sales targets and contribute to overall store performance. Maintain up-to-date knowledge ...
Accounts Executive
United Arab Emirates, UAE
Accounts Executive
Dubai, UAE
IT Support Assistant
United Arab Emirates, UAE
SEM Analyst
Dubai, UAE
Sales Executive – Retail (Saudi Nationals Only)
Riyadh, KSA
Sales Executive
Dubai, UAE
Logistics Assistant
Dubai, UAE
Sales Assistant
United Arab Emirates, UAE