IT Specialist
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Key skills for this role
About the Role
Marriott International is seeking an IT Specialist to provide technical support and maintain computer systems. Responsibilities include troubleshooting hardware/software issues, managing user accounts, performing system backups, and maintaining network infrastructure.
Key Skills for This Role
Responsibilities
- Troubleshoot and resolve technical problems related to computer software, systems, internet access, hardware, and peripheral equipment
- Maintain inventory of all technology devices
- Maintain computer networks, support server systems, and supporting software
- Perform system backups
- Manage user accounts, including set up, removal, and resetting passwords
- Install, configure, and modify workstations
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Ability to lift up to 10 pounds
Full Job Posting
POSITION SUMMARY
- Follow all company policies and procedures; protect company assets.
- Address guests’ service needs.
- Exchange information with other employees using electronic devices.
- Develop and maintain positive working relationships with others.
Key Responsibilities
- Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment.
- Refer major problems or defective products to vendors/technicians.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Enter commands and activate controls on computer and peripheral equipment.
- Inspect, test, and diagnose computer equipment and systems.
- Maintain inventory of all technology devices.
- Maintain computer networks, support server system(s), and supporting software.
- Provide network communications support.
- Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity.
- Perform system backups.
- Provide end user support.
- Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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