IT Specialist
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Key skills for this role
About the Role
Hilton is looking for an IT Coordinator to provide comprehensive IT support at a hotel. Responsibilities include installing and maintaining hardware/software, managing network infrastructure, and supporting property management systems.
Key Skills for This Role
Responsibilities
- Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and networking equipment
- Monitor and manage the hotel's network infrastructure, ensuring reliable and secure internet connectivity and data protection
- Provide technical support and troubleshooting assistance to hotel staff for hardware, software, and network issues
- Manage and maintain hotel property management systems (PMS), point of sale (POS) systems, and other specialized hotel software
- Implement and enforce IT policies, security protocols, and data backup procedures to safeguard hotel information
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred
- Proven experience in IT support and network management, preferably within the hospitality industry
- Strong knowledge of network infrastructure, wireless technologies, and cybersecurity principles
- Familiarity with hotel management software and POS systems is a plus
- Excellent problem solving and communication skills
Full Job Posting
Overview
- As an IT Coordinator, you're not just providing comprehensive IT support – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and networking equipment
- Monitor and manage the hotel's network infrastructure, ensuring reliable and secure internet connectivity and data protection
- Provide technical support and troubleshooting assistance to hotel staff for hardware, software, and network issues
- Manage and maintain hotel property management systems (PMS), point of sale (POS) systems, and other specialized hotel software
- Implement and enforce IT policies, security protocols, and data backup procedures to safeguard hotel information
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred
- Proven experience in IT support and network management, preferably within the hospitality industry
- Strong knowledge of network infrastructure, wireless technologies, and cybersecurity principles
- Familiarity with hotel management software and POS systems is a plus
- Excellent problem solving and communication skills
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