IT Director

The Director of IT – Infrastructure & Operations (I&O) provides strategic and operational leadership for the enterprise technology foundation.

This role defines and executes the vision for infrastructure, platform services, and IT operations to ensure reliable, secure, and scalable business capabilities.

The Director drives modernization, service excellence, and continuous improvement while aligning I&O capabilities with business strategy and future-state needs.

• Define and execute the I&O strategy, ensuring alignment with enterprise IT and business objectives.
• Lead modernization and innovation of infrastructure and operations to enhance reliability, scalability, and productivity.
• Oversee IT service management (ITSM), including asset management, to deliver efficient, consistent, end-to-end services.
• Ensure high availability, resilience, and disaster recovery readiness across all infrastructure and platforms.
• Establish and maintain governance, controls, and compliance practices, including audit readiness and risk management.
• Partner with security leadership to embed enterprise security practices into all infrastructure and operations activities.
• Collaborate with IT and business leaders to prioritize initiatives, manage the service portfolio, and address technical debt.
• Build strong stakeholder relationships to ensure services are aligned, cost-effective, and deliver measurable business value.
• Lead IT infrastructure integration efforts for mergers and acquisitions.