IT Coordinator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Hilton seeks an IT Coordinator to provide comprehensive IT support in Riyadh. You will handle technology service requests, maintain IT inventory, install equipment, and provide end-user training.
Key Skills for This Role
Responsibilities
- Promptly address technology equipment and connectivity service requests to ensure smooth operation of technology infrastructure, IT systems, and cellular services in compliance with Hilton Technology Network (HTN) standards
- Maintain and manage inventory of technology equipment, hardware, software, and related assets
- Install, set up, and break down A/V, communication, networking, and IT equipment in guest rooms, meeting spaces, and hotel work areas
- Provide technical support and training for hardware and software issues
- Process equipment and service billing for guests, address internal/external concerns, and authorize necessary billing adjustments to ensure guest satisfaction
- Record completed repairs, routine maintenance, and special service requests for all technology equipment and flag any issues requiring further attention
Requirements
- Passion for hospitality and providing exceptional service
- Ability to handle technology equipment and connectivity service requests
- Basic knowledge of IT systems, hardware, software, and networking
Full Job Posting
Job Description
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
- As an IT Coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Provide exceptional service: Promptly address technology equipment and connectivity service requests to ensure smooth operation of technology infrastructure, IT systems, and cellular services in compliance with Hilton Technology Network (HTN) standards
- Keep tech equipment running smoothly: Maintain and manage inventory of technology equipment, hardware, software, and related assets
- Perform tech installations: Install, set up, and break down A/V, communication, networking, and IT equipment in guest rooms, meeting spaces, and hotel work areas
- Provide end user training: Offer technical support and training for hardware and software issues
- Handle guest billing: Process equipment and service billing for guests, address internal/external concerns, and authorize necessary billing adjustments to ensure guest satisfaction
- Document maintenance activities: Record completed repairs, routine maintenance, and special service requests for all technology equipment and flag any issues requiring further attention
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world class brands, and a company wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hilton
Bar Manager
Dubai, UAE
Hilton is seeking a Bar Manager to oversee beverage operations at a Dubai hotel. The role involves managing bar and banquet services, driving revenue, leading a team, and ensuring guest satisfaction. Candidates should ha
Food and Beverage Assistant
Dubai, UAE
Hilton is hiring a Food & Beverage Assistant to support dining and event operations at a Dubai hotel. Duties include serving guests, setting tables, and maintaining cleanliness. The role requires a passion for hospitalit
Guest Service Agent - Telephone Operator
Doha, QAT
Hilton is seeking a Guest Service Agent - Telephone Operator to deliver exceptional hospitality by managing phone calls, assisting with check-in/out, and providing local knowledge. The role requires a passion for hospita
Bell Boy
Doha, QAT
Hilton is seeking a Bell Boy to assist guests with special requests, provide recommendations, and coordinate services. The role requires a passion for hospitality and strong guest service skills.
Account Executive Hilton Direct
Dubai, UAE
Hilton is seeking an Account Executive for Hilton Direct Middle East & Africa to manage group and meeting inquiries, develop client relationships, and increase conversion. Requires hotel sales experience and strong commu
Chef de Cuisine - YU Restaurant
Dubai, UAE
Hilton seeks an experienced Chef de Cuisine specializing in Chinese cuisine for YU Restaurant. You will oversee kitchen operations, create innovative menus, manage staff, and ensure food safety compliance. Requires 10+ y
Restaurant General Manager
Dubai, UAE
Hilton is hiring a Restaurant General Manager to lead daily operations of a hotel dining outlet in Dubai. The role involves managing guest service, team development, revenue growth, and compliance. Requires strong leader
Human Resources Service Coordinator l DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Sharjah, UAE
Hilton is seeking a Human Resources Service Coordinator for DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. The role provides administrative support to the HR department, coordinates onboarding/offboarding, m
Bar Manager
Dubai, UAE
Food and Beverage Assistant
Dubai, UAE
Guest Service Agent - Telephone Operator
Doha, QAT
Bell Boy
Doha, QAT
Account Executive Hilton Direct
Dubai, UAE
Chef de Cuisine - YU Restaurant
Dubai, UAE
Restaurant General Manager
Dubai, UAE
Human Resources Service Coordinator l DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Sharjah, UAE