IT Coordinator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
IT Coordinator responsible for daily IT support, hotel systems, device maintenance, user access, vendor coordination, and IT records.
The role provides responsive support to hotel employees and guests while maintaining confidentiality and policy compliance.
Key Skills for This Role
Full Job Posting
Company
The position is with IBIS, part of Accor, in a hotel and hospitality environment.
Role overview
IT Coordinator responsible for daily IT support, hotel systems, device maintenance, user access, vendor coordination, and IT records.
The role provides responsive support to hotel employees and guests while maintaining confidentiality and policy compliance.
Responsibilities
- Coordinate and prioritise daily IT requests and provide first-level hardware, software, network, and hotel systems support.
- Install and maintain computers, printers, telephones, network equipment, and other IT devices.
- Support PMS, POS, PABX, Wi-Fi, access control, and other hotel operational technology.
- Manage user accounts, access, installations, updates, patches, inventories, licences, warranties, and service records.
- Monitor systems and assist with backups, cybersecurity, business continuity, and disaster recovery.
- Coordinate vendors, support onboarding, provide basic training, and support IT projects and upgrades.
- Maintain secure IT and server areas and protect systems, equipment, and confidential information.
Qualifications
- Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- At least 2 years of IT support experience, preferably in a hotel or hospitality environment.
- Good knowledge of hardware, software, networking, troubleshooting, Windows, Microsoft Office, printers, Wi-Fi, and basic network infrastructure.
- Knowledge of IT security, data protection, and cybersecurity best practices.
- Good written and spoken English.
Skills and preferred knowledge
- Strong problem-solving, analytical, organisational, communication, and interpersonal skills.
- Knowledge of PMS, POS, PBX, and access control systems is an advantage.
- CompTIA, Microsoft, or Cisco certifications are advantageous.
Additional information
- Benefits include an employee discount card, learning programs, career development opportunities, and participation in corporate social responsibility activities.
- The working environment is described as dynamic, supportive, and focused on career development.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at IBIS
Tamayyaz – Waiter – Saudis Only
Jeddah, KSA
Tamayyaz is seeking an entry-level waiter for its hospitality nationalization development program. The role combines training with guest service, order handling, payment processing, table preparation, cleanliness, and ho
Hostess
Jeddah, KSA
IBIS is seeking a Hostess to welcome restaurant guests, manage reservations, seat diners, and support smooth food and beverage service. The role requires strong communication, organization, guest-service, and problem-sol
Front Office Supervisor
Dubai, UAE
IBIS is seeking a Front Office Supervisor to oversee daily hotel front office operations and lead a guest-focused team. The role requires supervisory hospitality experience, English communication skills, front office sys
Duty Engineer
Dubai, UAE
IBIS is seeking a Duty Engineer to maintain and troubleshoot mechanical, electrical, and HVAC systems. The role requires engineering education, relevant technical certifications, maintenance experience, safety knowledge,
Front Office Supervisor
Dubai, UAE
IBIS is seeking a Front Office Supervisor for Ibis Al Rigga Hotel in Dubai. The role oversees front office operations, guest experience, staff development, room allocations, reporting, and safety procedures. Candidates n
IT Coordinator
, QAT
The employer is seeking an IT Coordinator to provide responsive first-level support for hotel hardware, software, networks, and operational systems. The role manages devices, accounts, assets, vendors, security controls,
Reservation Executive
Delhi, IND
IBIS is seeking a Reservation Executive to manage guest booking records, room availability, occupancy positioning, overbooking, and corporate account information. The role also supports occupancy forecasting, customer is
Multi Technician
Bengaluru, IND
IBIS is seeking a Multi Technician to support hotel operations while following fire and life safety procedures, department policies, briefings, and management instructions. Candidates should have secondary or high school
Tamayyaz – Waiter – Saudis Only
Jeddah, KSA
Hostess
Jeddah, KSA
Front Office Supervisor
Dubai, UAE
Duty Engineer
Dubai, UAE
Front Office Supervisor
Dubai, UAE
IT Coordinator
, QAT
Reservation Executive
Delhi, IND
Multi Technician
Bengaluru, IND