IT Business Partner
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Key skills for this role
About the Role
Al Rostamani Group is seeking an IT Business Partner for its Automotive division to manage IT relationships, oversee projects, and drive technology adoption. The role requires 8-12 years of IT experience, strong business acumen in automotive, and team management skills.
Key Skills for This Role
Responsibilities
- Develop and inculcate the culture of IT Business Relationship framework in automotive entities
- Ensure customers’ priorities for new or changed products and services are effectively established and articulated
- Handle stakeholders’ complaints and escalations
- Track customer and technology trends
- Keep track of technological innovations and future roadmap in Automotive
- Foster relationship with vendors of automotive core solution and engagement applications
- Map business processes and entity’s requirements to IT initiatives
- Establish Master IT projects portfolio for the assigned entity and conduct portfolio analysis
- Identify, manage, assess, respond and control risks and issues
- Oversee the operations and health of IT services for the assigned entity
- Oversee service level agreements with internal and external vendors
- Act as point of escalation for all IT services within the assigned entity
Requirements
- Bachelor's degree in IT field
- 8 12 years of IT and business/industry work experience
- 4 6 years in similar role in UAE
- Excellent business acumen in Automotive Industry
- Excellent business Process knowledge of Automotive business including Vehicle Sales, Spare Parts, Services, CRM & Finance
- Good technical knowledge
- Good Knowledge of Database Management and report building using SQL Report Builder
- Good understanding of the UAE regulation for Automotive business
- Excellent documentation skills
- Good knowledge and expertise in architecture
- Knowledge of Automotive Solutions such as Autoline, Autoline Drive, SAP DBM, TitanDMS etc. is an added value
Full Job Posting
Job Purpose
- Business Partner – Automotive; manages day to day relationship, oversees projects, demands, and IT services related to the assigned entity/entities. Engages actively in shaping tech roadmaps and how IT can be leveraged to increase business performance. Ensures that adoption of IT systems is maximize
Job Responsibilities
- Develops and inculcate the culture of IT Business Relationship framework in automotive entities.
- Ensures customers’ priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated.
- Ensures conflicting stakeholder requirements are mediated appropriately.
- Handles stakeholders’ complaints and escalations well through a sympathetic (yet formal) process.
- Tracks customer and technology trends that could impact customer perception and service provision.
- Keeps track of all technological innovations and future roadmap in Automotive and consistently checks for technical and commercial viability for the assigned entity.
- Keeps a strong relationship with principle vendors of automotive and implement the technology best practices which they developed over the years
- Fosters relationship with vendors of automotive core solution, engagement applications such as portals, mobile apps to ensure the relevance of its purpose for the future.
- Maps business processes and entity’s requirements to IT initiatives
- Establishes Master IT projects portfolio for the assigned entity, and conducts portfolio analysis, alignment and prioritization.
- Identifies, manages, assesses, responds and controls risks and Issues.
- Oversees the operations and health of the IT services for the assigned entity.
Job Requirements
- Bachelor’s degree in IT field
- Excellent business acumen in Automotive Industry
- Excellent business Process knowledge of Automotive business including Vehicle Sales, Spare Parts, Services, CRM & Finance
- Good technical knowledge (focus on help selecting solutions, and maintain them)
- Good Knowledge of Database Management and report building using SQL Report Builder
- Good understanding of the UAE regulation for Automotive business
- Excellent documentation skills of the AS IS vs. To Be scenarios and related ROI
- Good knowledge and expertise in architecture
- Knowledge of Automotive Solutions such as Autoline, Autoline Drive, SAP DBM , TitanDMS etc… is an added value
- 8 12 years of IT and business/industry work experience and 4 6 years in similar role in UAE
- Develops and delivers presentations, training sessions and demos
Competencies
- Analytical skills
- Interpersonal skills
- Commercial awareness
- Communication skills
- Team working skills
- Ability to motivate people
- Management and leadership skills
- Coaching skills
- Business relationship management skills
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