IT Business Operations Analyst
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Key skills for this role
About the Role
Hays is seeking an IT Data & Financial Operations Analyst for a 1-year contract in Calgary, AB. The role supports IT governance, financial operations, reporting, vendor management, and process automation.
Key Skills for This Role
Responsibilities
- Support IT financial management activities including spend tracking, governance reporting, and operational reviews
- Administer IT spend approval processes and governance workflows
- Develop and maintain Power BI dashboards and reports
- Perform data validation, reconciliation, and reporting quality improvements
- Track vendor spend, renewals, subscriptions, and maintenance agreements
- Maintain governance trackers and vendor reporting artifacts
- Support workflow automation using Power Apps and Power Automate
- Identify opportunities to streamline manual processes and improve efficiency
- Maintain SharePoint sites, governance documentation, and knowledge repositories
- Support access governance, approval workflows, and operational documentation
Requirements
- Post secondary education in Business, IT, Finance, Computer Science, or related field
- 3–5 years of experience in IT operations, governance, reporting, financial operations, or business analysis
- Strong experience with Power BI and reporting/dashboard development
- Advanced Excel and data analysis skills
- Experience with SharePoint administration and document management
- Strong analytical, problem solving, and stakeholder management skills
Full Job Posting
Role Overview
- We are seeking an IT Data & Financial Operations Analyst to support IT governance, financial operations, reporting, vendor management, and process automation initiatives.
- This role will work closely with IT, Finance, Supply Chain, and business stakeholders to deliver accurate reporting, improve operational efficiency, and support governance processes.
Key Responsibilities
- IT Financial Management & Governance: Support IT financial management activities including spend tracking, governance reporting, and operational reviews.
- Administer IT spend approval processes and governance workflows.
- Assist with financial reporting, data validation, and governance compliance activities.
- Support continuous improvement of ITFM and vendor governance processes.
- Reporting & Analytics: Develop and maintain Power BI dashboards and reports.
- Support executive and operational reporting through data analysis and visualization.
- Perform data validation, reconciliation, and reporting quality improvements.
- Provide ad hoc reporting and analysis for leadership teams.
- Vendor & Third Party Management: Track vendor spend, renewals, subscriptions, and maintenance agreements.
- Maintain governance trackers and vendor reporting artifacts.
- Collaborate with Finance, SCM, and IT stakeholders to support vendor governance.
- Automation & Process Improvement: Support workflow automation using Power Apps and Power Automate.
Required Qualifications
- Post secondary education in Business, IT, Finance, Computer Science, or related field.
- 3–5 years of experience in IT operations, governance, reporting, financial operations, or business analysis.
- Strong experience with Power BI and reporting/dashboard development.
- Advanced Excel and data analysis skills.
- Experience with SharePoint administration and document management.
- Strong analytical, problem solving, and stakeholder management skills.
Preferred Qualifications
- Experience with IT Financial Management (ITFM), vendor management, or procurement processes.
- Experience with Power Apps and Power Automate.
- Knowledge of SOX controls, governance, or audit practices.
- Familiarity with ServiceNow, ERP systems, or enterprise platforms.
- Experience working in large enterprise environments.
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