IT Application Support Specialist - Siron Compliance (Temporary Contract)
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Key skills for this role
Role Overview
Support and manage critical Siron Compliance applications within a banking environment.
Ensure the stability, availability, and effective functioning of AML, KYC, and sanctions screening applications.
Work closely with Compliance, IT, Operations, and external technology vendors.
Key Skills for This Role
Full Job Posting
Job Purpose
Support and manage critical Siron Compliance applications within a banking environment.
Ensure the stability, availability, and effective functioning of AML, KYC, and sanctions screening applications.
Work closely with Compliance, IT, Operations, and external technology vendors.
Principal Accountabilities
- Support and manage Siron Compliance applications for smooth day-to-day operations.
- Monitor and troubleshoot KYC, embargo, sanctions, and AML-related application issues.
- Lead incident investigations and prepare root cause analyses and corrective or preventive action plans.
- Coordinate application changes, releases, patches, and enhancements through governance processes.
- Manage vendor interactions, escalations, and service-level agreement adherence.
- Work with Compliance and business teams on functional requirements and application configuration.
- Support audits, regulatory requirements, and compliance-related application assessments.
- Identify opportunities for application optimization, automation, and operational improvement.
Qualification and Experience
- At least 8 years of application support experience.
- Experience in banking or a regulated financial-services environment is preferred.
- Strong hands-on expertise in Siron KYC, Siron Embargo, and Siron ACM.
- Strong experience in incident management, root cause analysis, change management, and release management.
- Good understanding of AML, KYC, sanctions screening, and UAE banking compliance requirements.
- Ability to troubleshoot application issues, perform detailed analysis, and coordinate with technology vendors.
- Strong experience in production support, application monitoring, problem management, and continuous service improvement.
- Strong communication, stakeholder management, and problem-solving skills.
- Ability to work effectively with Compliance, IT, Operations, and business stakeholders.
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