IT Administrator (Location: KSA)

Overview

It Administrator

Key Responsibilities

• Configure and deploy IT devices including laptops, servers, printers, workstations, switches, and routers in line with company information governance and security policies.
• Monitor and maintain system performance; troubleshoot issues and outages; ensure system security through access controls, backups, and firewalls; and implement system upgrades.
• Manage capacity planning, storage, and database performance.
• Perform regular backups and implement processes for data protection, disaster recovery, and failover.
• Implement and manage access restrictions for network folders as required.
• Ensure reliable network connectivity, including remote access.
• Maintain and update the IT asset register in SharePoint, tracking asset allocation, movement, and returns.
• Ensure proper documentation and acknowledgement of company asset issuance, transfers, and returns.
• Oversee electronic file archiving and maintain key documentation, including software master lists and administrative checklists.
• Support business continuity planning, resolve system and security-related issues, and identify improvement initiatives.
• Identify, report, and resolve system and security incidents, risks, and vulnerabilities in coordination with relevant stakeholders.
• Coordinate IT and security initiatives and maintain communication with stakeholders.
• Manage IT asset disposal in accordance with company policies.

Requirements

• Degree or Diploma in Computer Engineering with a minimum of 5 years of experience in IT support.
• Strong knowledge of computer systems, including Windows Server setup, deployment, and maintenance.
• Good understanding of VPNs, cloud architecture, and virtualization technologies (VMware).
• Working knowledge of Cisco switches, Cisco ASA firewalls, Active Directory (AD), Exchange Server, and remote support tools.
• Experience with databases, patch management, and network infrastructure (LAN/WAN).
• Familiarity with modern operating systems and server platforms.
• Knowledge of network security systems, intrusion detection systems, and data backup processes.
• Understanding of wireless and communication networks.
• Strong problem-solving skills with the ability to anticipate and prevent issues.
• Good communication and interpersonal skills.