Inside Sales Specialist
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Key skills for this role
About the Role
NMK Electronics seeks an Inside Sales Specialist to be the first point of contact for clients, building relationships and ensuring a seamless experience. The role requires 2+ years of experience in a similar role and knowledge of the AV field.
Key Skills for This Role
Responsibilities
- Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
- Prospect and market concepts and solutions based on NMK’s product portfolio to potential new accounts
- Prepare, generate, and follow up on verbal or written quotations to secure orders
- Obtain orders through email and telephone calls, verify, and enter items, transfer orders to OP team
- Own, qualify, and develop opportunities passed from marketing, outside sales, and regional heads
- Research accounts, identify buying influence and key players to generate additional interest
- Route qualified opportunities to the appropriate Sales Managers for further development
- Maintain and expand your database of prospects within your assigned territory
- Increase orders by suggesting related items, explaining features, and checking customer’s buying history
- Report industry trends, competitive pricing, and customer feedback to management
- Develop and maintain a project pipeline
- Maintain professional and technical knowledge by attending educational workshops
Requirements
- Bachelor's degree in a related field or equivalent experience
- Minimum of 2 years of experience in a similar role
- Knowledge in the AV field
- Knowledge of CRM/ERP system
- Highly motivated and target driven individual with a proven track record
- Excellent verbal and written communication, and negotiation skills
Full Job Posting
About us
- NMK Electronics, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East.
- With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s.
- Our expertise has earned us the confidence of top consultants, system integrators and end users.
About the Role
- As an Inside Sales Specialist, you will be the first point of contact for our clients, playing a key role in building and developing relationships.
- You will represent our brand with professionalism and confidence, ensuring a seamless client experience from initial engagement through to project delivery.
- This role requires a proactive, client focused individual with strong communication skills.
Key Responsibilities
- Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
- Prospect and market concepts and solutions based on NMK’s product portfolio to potential new accounts
- Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order
- Obtain orders through email and telephone calls, verify, and enter items, transfer orders to OP team, explain stock outs and expected delivery dates
- Own, qualify, and develop opportunities passed from marketing, outside sales, and regional heads
- Research accounts, identify buying influence and key players to generate additional interest
- Route qualified opportunities to the appropriate Sales Managers for further development
- Maintain and expand your database of prospects within your assigned territory
- Increase orders by suggesting related items, explaining features, and checking customer’s buying history
- Report industry trends, competitive pricing, and customer feedback to management
- Develop and maintain a project pipeline
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies
Education, Experience, and Key Requirements
- Bachelor's degree in a related field or equivalent experience
- Minimum of 2 years of experience in a similar role, and knowledge in the AV field
- Should have knowledge of CRM/ERP system
- A highly motivated and target driven individual with a proven track record
- Excellent verbal and written communication, and negotiation skills
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