Inside Sales Representative

Role Overview

Responsibilities

• Understand internal and external sales cycles and business processes.
• Create and track leads, renewals, deal registrations, and quotes in Salesforce.
• Address customer satisfaction issues and requests promptly.
• Meet and exceed sales activity metrics.
• Assist with customer presentations and online demonstrations using Teams and Zoom.
• Coordinate with sales, channel, marketing, and partner teams to support revenue targets.
• Perform other assigned duties and projects supporting business growth.

Required Qualifications

• Bachelor's degree or relevant experience.
• Be coachable and flexible.
• Be self-driven and able to manage a diverse, high-volume workload.
• Build productive relationships quickly in a fast-paced, high-performance environment.
• Be computer savvy.
• Have excellent written, verbal, and presentation skills.
• Be well organized with effective time and activity management skills.
• Apply entrepreneurial strengths in a driven, forward-thinking manner.

Preferred Qualifications

• Prior inside sales representative or similar experience is preferred.
• Cybersecurity or related industry experience is a plus.
• Salesforce experience is a plus.
• Multi-tier distribution experience is a plus.
• Networking, security, or public and private cloud experience is a plus.

Compensation and Benefits

• On-target earnings for the full-time position are expected to be $80,000-$98,000 annually.
• The benefits package includes company-paid medical, dental, and vision coverage, spending accounts, insurance, an RRSP match, paid time off, and flexible leave policies.
• Roles may participate in the company equity program, with bonus eligibility reviewed at hire and annually.