Indirect Sales - Manager Job

Role Purpose

Sales Strategy and Performance

• Develop and execute the indirect sales strategy and annual sales plans.
• Monitor KPIs, pipeline health, revenue achievement, and partner channel performance.
• Identify improvement opportunities and implement corrective actions to achieve targets.

Partner and Channel Management

• Develop, manage, and expand reseller, distributor, and channel partner relationships.
• Evaluate partner performance against targets, service standards, and contractual obligations.
• Implement partner enablement and development initiatives to improve sales capability and market coverage.

Business Development and Presales

• Identify and pursue partner-driven opportunities to expand product reach and market penetration.
• Support business cases, commercial proposals, and growth initiatives with channel partners.
• Oversee technical and financial proposals, opportunity qualification, bid management, and sales pursuits.

Commercial and Customer Management

• Lead reseller onboarding, contracting, renewals, and partner performance management.
• Coordinate contract execution and compliance with Legal Affairs and relevant stakeholders.
• Build strategic relationships and address escalations, complaints, and operational challenges.

Team Leadership and Controls

• Lead, coach, and develop unit employees and monitor team effectiveness.
• Drive continuous improvement in partner experience, operational efficiency, and sales effectiveness.
• Comply with policies, procedures, safety controls, and information security practices.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Information Technology, Management Information Systems, or an equivalent field.
• At least 7 years of experience in channel management, business development, account management, or technology sales.
• Professional certifications in sales, channel management, business development, or strategic account management are preferred.