In Room Dining Order Taker
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Four Seasons Hotel Doha is hiring an In Room Dining Order Taker to process orders, communicate with kitchen, and ensure timely delivery. Candidates should have an outgoing personality, English proficiency, and preferably a degree in hotel management.
Key Skills for This Role
Responsibilities
- Take and process in room dining orders accurately and efficiently.
- Answer guest calls using professional and courteous telephone etiquette.
- Communicate orders and special requests to the kitchen through the POS system.
- Ensure timely, accurate, and complete delivery of food orders at the correct temperature.
- Coordinate and deliver guest amenities promptly and accurately.
- Manage VIP arrivals and special amenity requests in coordination with the team.
- Anticipate guest needs, provide recommendations, and ensure guest satisfaction.
- Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests.
- Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services.
- Personalize guest interactions by using guest names and recognizing VIP/regular guest preferences and allergies.
- Follow Four Seasons standards, policies, and telephone etiquette at all times.
- Foster teamwork and maintain strong collaboration with colleagues, particularly the kitchen team.
Requirements
- Outgoing personality and a can do approach
- Reading, writing and oral proficiency in English
- Arabic is an asset and preferred
- Degree or Diploma in Hotel Management preferred
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people, committed to luxury with genuine heart.
- We believe in creating impressions that stay with you for a lifetime.
About the location
- Four Seasons Hotel Doha is a seaside retreat in the heart of Qatar’s capital.
- The hotel features 237 rooms, 20 villas, 10 F&B venues, pools, beach, spa, and wellness center.
Our Team
- Our team is built on mutual respect, collaboration, excellent service and passion.
Who We Look For
- We look for employees who share the Golden Rule and a passion for excellence.
Job Description
- Take and process in room dining orders accurately and efficiently.
- Answer guest calls using professional and courteous telephone etiquette.
- Communicate orders and special requests to the kitchen through the POS system.
- Ensure timely, accurate, and complete delivery of food orders at the correct temperature.
- Coordinate and deliver guest amenities promptly and accurately.
- Manage VIP arrivals and special amenity requests in coordination with the team.
- Anticipate guest needs, provide recommendations, and ensure guest satisfaction.
- Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests.
- Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services.
- Personalize guest interactions by using guest names and recognizing VIP/regular guest preferences and allergies.
- Follow Four Seasons standards, policies, and telephone etiquette at all times.
- Foster teamwork and maintain strong collaboration with colleagues, particularly the kitchen team.
Preferred Qualifications and Skills
- Outgoing personality and a can do approach
- Reading, writing and oral proficiency in English; Arabic is an asset
- Degree or Diploma in Hotel Management preferred
Our Offering
- Opportunities to build a successful career with global potential
- Unique strong culture diversity of 50 different nationalities
- Living accommodation in high quality, well resourced apartment
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Complimentary nights at FS Hotels Worldwide
- Paid annual home leave tickets
- Complimentary meals in employee restaurants
- Free transportation to work
- Medical coverage
Work Authorization
- The hotel will apply for the work authorization for a successful candidate.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Four Seasons
Bartender - Nobu Restaurant
Doha, QAT
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t
Security Manager
Dubai, UAE
Four Seasons Hotel DIFC in Dubai seeks a Security Manager to protect people, assets, and information by overseeing security operations. The role includes developing policies, managing personnel, conducting risk assessmen
Assistant Front Office Manager
Abu Dhabi, UAE
Four Seasons Hotel Abu Dhabi seeks an Assistant Front Office Manager to oversee front desk operations and deliver exceptional guest experiences. The role requires 2-3 years of luxury brand experience, strong leadership s
Public Area Attendant
Abu Dhabi, UAE
Four Seasons Hotel Abu Dhabi is seeking a Public Area Attendant to maintain cleanliness and appearance of all public areas. Candidates need at least 1 year of luxury brand experience, strong organization skills, and exce
Executive Chef
Doha, QAT
An exceptional opportunity exists for an Executive Chef at Four Seasons Resort and Residences at The Pearl-Qatar, a leader in luxury hospitality. This role demands ownership of food production across multiple dining venu
Server Assistant/Busperson - Laya Cafe
Doha, QAT
Elevate your career in hospitality with Four Seasons, a leader in luxury service. As a Server Assistant, you will play a crucial role in delivering exceptional dining experiences, ensuring every guest feels valued and we
Public Area Attendant
Abu Dhabi, UAE
Four Seasons Hotel Abu Dhabi is seeking a Public Area Attendant to maintain the cleanliness and appearance of all public areas. The role requires at least 1 year of luxury brand experience and strong attention to detail.
Assistant Front Office Manager
Abu Dhabi, UAE
Four Seasons Hotel Abu Dhabi is seeking an Assistant Front Office Manager to oversee Front Desk operations and ensure exceptional guest experiences. The role requires 2-3 years of luxury hotel front office experience, st
Bartender - Nobu Restaurant
Doha, QAT
Security Manager
Dubai, UAE
Assistant Front Office Manager
Abu Dhabi, UAE
Public Area Attendant
Abu Dhabi, UAE
Executive Chef
Doha, QAT
Server Assistant/Busperson - Laya Cafe
Doha, QAT
Public Area Attendant
Abu Dhabi, UAE
Assistant Front Office Manager
Abu Dhabi, UAE