Import Coordinator
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Key skills for this role
Role Overview
The Import Coordinator will join the Supply Chain team and report to the Head of Transport.
The role coordinates end-to-end inbound international freight from overseas suppliers through to distribution-centre receipt.
The position supports product availability, import compliance, supply-chain visibility and cost-effective delivery.
Key Skills for This Role
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About Wesfarmers Health
Wesfarmers Health operates across retail, medi-aesthetics, digital health, wholesale and supply chain services.
Its portfolio includes Priceline, Clear Skincare Clinics, SILK Laser Clinics, SISU Health, InstantScripts and atomica.
Role Overview
The Import Coordinator will join the Supply Chain team and report to the Head of Transport.
The role coordinates end-to-end inbound international freight from overseas suppliers through to distribution-centre receipt.
The position supports product availability, import compliance, supply-chain visibility and cost-effective delivery.
Key Responsibilities
- Manage the import order book from purchase order confirmation through distribution-centre receipt.
- Coordinate sea, air and consolidated freight bookings while optimising transport costs.
- Prepare and verify import documentation for customs, biosecurity and regulatory compliance.
- Work with customs brokers, freight forwarders, suppliers and government agencies to clear and deliver shipments.
- Manage delays, documentation issues and supply risks, including corrective actions and stakeholder communication.
- Maintain landed costs and reconcile freight, duty and brokerage invoices for accurate inventory valuation.
- Monitor inbound supply-chain performance and support continuous improvement in lead times, visibility, compliance and efficiency.
What You Bring
- Proven experience in imports, international freight forwarding, customs or inbound supply chain operations is required.
- Experience in pharmaceutical, healthcare, FMCG, retail or related industries is highly regarded.
- Strong knowledge of import logistics, customs processes, Incoterms and international freight operations is required.
- Experience managing multiple shipments and stakeholders with accuracy and attention to detail is required.
- Experience with freight forwarders, customs brokers and overseas suppliers is required.
- Strong analytical, reconciliation and problem-solving capabilities are required.
- Advanced Microsoft Excel skills and ERP or freight management system experience are required.
- A tertiary qualification or diploma in Supply Chain, Logistics, International Trade or Business is desirable.
Benefits
- Employees can access Wesfarmers team-member discounts, professional development and career opportunities.
- Additional offerings include novated leasing, an Employee Assistance Program and onsite food, coffee, wellbeing, gym and end-of-trip facilities.
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