IFEC Content Operations Manager | Product Development & Design
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Key skills for this role
About the Role
Qatar Airways seeks an IFEC Content Operations Manager to lead end-to-end digital content delivery for inflight entertainment, OTT, and digital platforms. The role manages content ingest, metadata, scheduling, and distribution, working with creative teams and global partners.
Key Skills for This Role
Responsibilities
- Manage end to end content ingest workflows to ensure accurate and reliable content availability across broadcast, OTT, and IFE platforms
- Oversee content packaging and technical preparation to ensure compatibility with aircraft systems and playback environments
- Oversee publishing workflows to ensure timely content releases aligned with programming strategies
- Act as primary operational liaison across internal teams, airline stakeholders, CSPs, and vendors
- Drive operational efficiency and scalability by identifying process gaps and implementing workflow improvements
- Optimize operational systems and processes to improve delivery accuracy, catalogue integrity, and asset handling performance
Requirements
- Bachelor’s Degree or equivalent with minimum 10+ years of job related experience
- Strong knowledge of content operations workflows, including ingest, formatting, QC, and delivery pipelines
- Experience managing digital content catalogues and metadata systems
- Proven experience coordinating multiple content vendors, distributors, and service providers
- Familiarity with MAM, DAM, and CMS platforms
- Managerial skills ability to delegate, set direction, manage workflow, mentor and coach
- Experience across airline inflight entertainment, OTT/streaming platforms, and digital publishing environments
- Solid understanding of global media supply chains and content distribution workflows
- Knowledge of content monetization models, advertising and commercial partnerships
Full Job Posting
General Information
- Ref #: 234744
- Location: Qatar Doha
- Job family: Corporate & Commercial
- Closing Date: 2026 08 14
Description
- At Qatar Airways, we are redefining the passenger experience through innovation, creativity, and world class digital products.
- Join our IFEC team and play a key role in shaping the future of onboard digital storytelling.
About The Role
- Manage end to end content ingest workflows to ensure accurate and reliable content availability across broadcast, OTT, and IFE platforms.
- Oversee content packaging and technical preparation to ensure compatibility with aircraft systems and playback environments.
- Oversee publishing workflows to ensure timely content releases aligned with programming strategies.
- Act as the primary operational liaison across internal teams, airline stakeholders, CSPs, and vendors.
- Drive operational efficiency and scalability by identifying process gaps and implementing structured workflow improvements.
- Optimize operational systems and processes to improve delivery accuracy, catalogue integrity, publishing effectiveness, and asset handling performance.
About You
- Bachelor’s Degree or equivalent with minimum 10+ years of job related experience
- Strong knowledge of content operations workflows, including ingest, formatting, QC, and delivery pipelines.
- Experience managing digital content catalogues and metadata systems.
- Proven experience coordinating multiple content vendors, distributors, and service providers.
- Familiarity with MAM, DAM, and CMS platforms.
- Managerial skills Ability to delegate work, set clear direction and manage workflow.
- Experience across airline inflight entertainment, OTT/streaming platforms, and digital publishing environments.
- Solid understanding of global media supply chains, content distribution workflows, and multi system delivery environments.
- Knowledge of content monetization models, advertising and commercial partnerships.
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