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Key skills for this role
The MDM Specialist will play a pivotal role in the Enterprise Data Management team, focusing on managing and optimizing Master Data Management (MDM) processes using Informatica Cloud (IDMC).
This role requires a seasoned professional who can lead a team, manage stakeholders, and ensure the seamless operation of MDM services.
The ideal candidate will have a strong background in MDM, be certified in ITIL and IDMC MDM, and possess excellent leadership and communication skills.
The MDM Specialist will play a pivotal role in the Enterprise Data Management team, focusing on managing and optimizing Master Data Management (MDM) processes using Informatica Cloud (IDMC). This role requires a seasoned professional who can lead a team, manage stakeholders, and ensure the seamless operation of MDM services. The ideal candidate will have a strong background in MDM, be certified in ITIL and IDMC MDM, and possess excellent leadership and communication skills.
Comply to departmental governance procedures.
Report any issues and risk encountered as per department processes.
Ensure any owned risks are mitigated.
Ensure all owned CAPA’s and actions are completed within the agreed timeframe.
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MDM Strategy and Implementation: Lead the design, implementation, and maintenance of MDM solutions using Informatica Cloud (IDMC). Develop and enforce MDM policies, standards, and procedures to ensure data quality and integrity.
Lead the design, implementation, and maintenance of MDM solutions using Informatica Cloud (IDMC).
Develop and enforce MDM policies, standards, and procedures to ensure data quality and integrity.
Team Leadership: Manage and mentor a team of MDM specialists, providing guidance and support to achieve team goals. Foster a collaborative and high-performance team environment.
Manage and mentor a team of MDM specialists, providing guidance and support to achieve team goals.
Foster a collaborative and high-performance team environment.
Stakeholder Management: Collaborate with business stakeholders to understand their data needs and ensure MDM solutions align with business objectives. Act as the primary point of contact for MDM-related inquiries and issues.
Collaborate with business stakeholders to understand their data needs and ensure MDM solutions align with business objectives.
Act as the primary point of contact for MDM-related inquiries and issues.
Service Management: Oversee the day-to-day operations of MDM services, ensuring high availability and performance. Implement ITIL best practices to manage incidents, problems, and changes effectively.
Oversee the day-to-day operations of MDM services, ensuring high availability and performance.
Implement ITIL best practices to manage incidents, problems, and changes effectively.
Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance MDM efficiency and effectiveness. Stay updated with the latest trends and technologies in MDM and Informatica Cloud.
Identify opportunities for process improvements and implement solutions to enhance MDM efficiency and effectiveness.
Stay updated with the latest trends and technologies in MDM and Informatica Cloud.
The success of the Shared Services model requires a strong working relationship between the service analyst and customer to deliver a successful outcome. Ability to build confidence, demonstrate clear communication and listening skills, and have clear customer focus are critical in this role.
Manage time pressure and the balance of personal/family time and work time.
Balance the needs of numerous customer groups and consistently making sound decisions.
Adjusted working hours to work with sites in other time zones.
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
World-leading consumer health company improving everyday health.
Visit company websiteJobs and hiring trendsFull-time
Senior · 7+ years experience
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