Principal, Technology Architect (CFSE)

Oversee end-to-end delivery, support, and operational performance of assigned products and platforms.

Partner with Service Operations Managers to ensure effective day-to-day service management and operational excellence.

Drive platform stability, reliability, and continuous improvement initiatives.

Ensure alignment across multiple products and platforms through close collaboration with peer Product Owners.

Build trusted partnerships with business leaders and key stakeholders across Haleon.

Understand business priorities, challenges, and strategic objectives to identify innovative technology solutions.

Act as a strategic advisor during business planning and technology transformation initiatives.

Ensure delivery commitments are met regarding scope, quality, timelines, and business outcomes.

Lead and direct Product DevOps Squads to deliver new capabilities and applications using Agile methodologies.

Support and mentor Managed Service Providers (MSPs) in Sprint-based delivery and release management practices.

Leverage ServiceNow Release Management and Project Portfolio Management capabilities to improve delivery outcomes.

Drive adoption of best practices, automation, and continuous process improvement.

Apply robust programme management principles across assigned product portfolios.

Manage complex transformation initiatives and workstreams from planning through execution.

Deliver programmes through strategic partnerships with third-party vendors and managed service providers.

Govern project execution using ServiceNow Project & Portfolio Management tools.

Collaborate closely with the CH CTO Enterprise Architecture team.

Define and implement enterprise-wide tooling strategies and architecture frameworks.

Design large-scale integrations across platforms, applications, and services.

Build common tools architectures that enable standardization, automation, and proactive operations.

Provide management, operational, and technical reporting to leadership teams.

Monitor platform performance, service metrics, operational health, and programme delivery outcomes.

Support governance activities and ensure compliance with enterprise standards and policies.

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.