Human Resources Manager
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Key skills for this role
About the Role
Chedi Hospitality seeks an experienced Human Resources Manager to lead HR operations for a luxury hotel in Doha. The role requires strong knowledge of Qatar Labour Law, recruitment, employee relations, and HR administration to support a positive workplace culture.
Key Skills for This Role
Responsibilities
- Manage and coordinate daily activities of the Human Resources Department to ensure efficient and effective service delivery
- Ensure HR practices are aligned with GHM's People Philosophy, corporate HR strategy, values, and hotel objectives
- Support implementation and consistent application of HR policies, procedures, and standards across the hotel
- Ensure compliance with Qatar Labour Law, local employment regulations, GHM policies, and hotel procedures
- Oversee recruitment and selection process and provide effective and timely recruitment solutions to department heads
- Provide professional guidance to division and department heads on employee relations, performance, conduct, grievance, and disciplinary matters
- Oversee employee welfare, recognition, engagement, and well being initiatives
- Oversee and support hotel's learning and development function to ensure training initiatives align with business needs
- Oversee administration of employee compensation, benefits, entitlements, and welfare programmes
- Prepare and manage annual HR budget in alignment with hotel's business objectives
Requirements
- University degree or diploma in Human Resources Management, Business Administration, Hospitality Management, or related field preferred
- Minimum 3–5 years of progressive HR experience, including at least 2 years in an HR managerial or supervisory role
- Previous HR experience within an international luxury hotel brand required
- Previous HR experience in Qatar required, with strong knowledge of Qatar Labour Law, local employment regulations, immigration procedures, and HR practices
- Fluency in Arabic and English required
- Strong knowledge of recruitment, employee relations, performance management, compensation and benefits, employee engagement, learning and development, and HR administration
- Strong leadership, communication, interpersonal, problem solving, and decision making skills
- Proficiency in Microsoft Office applications and HRIS
Full Job Posting
Job Qualifications
- University degree or diploma in Human Resources Management, Human Resources Development, Business Administration, Hospitality Management, or a related field is preferred.
- Minimum of 3–5 years of progressive Human Resources experience, including at least 2 years in an HR managerial or supervisory role.
- Previous Human Resources experience within an international luxury hotel brand is required.
- Previous Human Resources experience in Qatar is required, with strong knowledge of Qatar Labour Law, local employment regulations, immigration procedures, and HR practices.
- Fluency in Arabic and English, both written and spoken, is required.
- Strong knowledge of recruitment and selection, employee relations, performance management, compensation and benefits, employee engagement, learning and development, and HR administration.
- Strong leadership, communication, interpersonal, problem solving, and decision making skills.
- Excellent organizational and administrative skills with strong attention to detail.
- Ability to handle sensitive and confidential matters with professionalism, discretion, and sound judgment.
- Strong presentation, coaching, negotiation, and conflict resolution skills.
- Proficiency in Microsoft Office applications and Human Resources Information Systems (HRIS).
Key Areas of Responsibility
- Manage and coordinate the daily activities of the Human Resources Department to ensure efficient and effective service delivery.
- Ensure Human Resources practices are aligned with GHM's People Philosophy, corporate Human Resources strategy, values, and hotel objectives.
- Support the implementation and consistent application of Human Resources policies, procedures, and standards across the hotel.
- Ensure employee facilities, welfare services, and related programmes are maintained in accordance with hotel and GHM standards.
- Provide professional Human Resources guidance and support to Division and Department Heads on employee related matters.
- Maintain a visible and approachable presence throughout the hotel and promote positive relationships with Chedians at all levels.
- Support the development and implementation of Human Resources initiatives that enhance employee engagement, well being, retention, and workplace culture.
- Identify opportunities to improve Human Resources processes, employee experience, and operational efficiency.
- Ensure compliance with Qatar Labour Law, local employment regulations, GHM policies, and hotel procedures.
- Maintain and regularly update Human Resources policies, departmental procedures, the Employee Handbook, and the Human Resources Departmental Operations Manual.
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