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HSM Performance Senior Manager

Unknown
Riyadh Region, KSA
Director
Onsite
Discovered 1 weeks ago
Business performance managementStrategic planningForecastingFinancial analysisBusiness analyticsPerformance reporting
Free

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Business performance managementStrategic planningForecasting
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Role Overview

The Performance Senior Manager owns HungerStation Market performance management and supports strategic and operational decision-making.

The role partners with Commercial, Operations, Finance, Logistics, Product, Marketing, BI, and senior management.

Performance and Reporting

  • Own reporting across financial, commercial, customer, and operational metrics.
  • Monitor performance drivers and gaps, recommend corrective actions, and lead business reviews and executive updates.
  • Provide ad hoc analysis on critical business topics.

Planning and Analytics

  • Lead forecasting and support annual and strategic planning.
  • Drive OKR setting, tracking, and performance management.
  • Support P&L management and evaluate revenue, cost, investment, and profitability drivers.
  • Lead deep dives across store, customer, commercial, operational, and logistics performance.
  • Analyze customer acquisition, frequency, retention, churn, and lifetime value.

Commercial and Strategy

  • Evaluate campaign, promotion, pricing, customer investment, and investment performance.
  • Support pricing and commercial mechanics, including fees, minimum order values, margins, and promotions.
  • Support strategy for store expansion, assortment growth, and new business opportunities.
  • Develop frameworks for pricing, assortment, customer lifetime value, and budget optimization.

Cross-Functional Leadership

  • Translate business priorities into analytical, product, and operational requirements.
  • Drive alignment across local and Delivery Hero stakeholders and ensure initiatives progress against plan.

Qualifications

  • 7–10 years of relevant experience in performance management, strategy, consulting, corporate finance, FP&A, business analytics, e-commerce, or technology.
  • Bachelor’s degree in business, economics, engineering, finance, or another relevant field.
  • Experience in e-commerce, quick commerce, marketplaces, retail, or technology is preferred.

Skills and Attributes

  • Strong performance management, strategic planning, forecasting, and financial analysis experience.
  • Excellent analytical, problem-solving, stakeholder management, communication, and executive presentation skills.
  • Advanced proficiency in Excel or Google Sheets and PowerPoint or Google Slides.
  • Strong SQL skills are a plus, and Tableau or Looker experience is highly preferred.
  • Excellent written and spoken English communication skills.

About the Company

HungerStation is part of Delivery Hero, a local delivery platform operating across approximately 65 countries.

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