workday
HRIS Lead
Thales
Noida, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
WorkdayMicrosoft Excel
Free
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WorkdayMicrosoft Excel
Role Overview
Thales is seeking an experienced HRIS Lead to join our dynamic team. This role sits within Tier 2 support, providing advanced troubleshooting and problem-solving expertise for our Human Resources Information System (HRIS). You will collaborate closely with Tier 1 representatives to resolve initial queries and escalate complex issues to our Tier 3 (Subject matter Experts) for in-depth solutions, ensuring seamless HR operations and superior system performance.
The role reports to HRIS Manager sitting at Noida location.
Key Skills for This Role
WorkdayMicrosoft Excel
Full Job Posting
Role Overview
Thales is seeking an experienced HRIS Lead to join our dynamic team. This role sits within Tier 2 support, providing advanced troubleshooting and problem-solving expertise for our Human Resources Information System (HRIS). You will collaborate closely with Tier 1 representatives to resolve initial queries and escalate complex issues to our Tier 3 (Subject matter Experts) for in-depth solutions, ensuring seamless HR operations and superior system performance.
The role reports to HRIS Manager sitting at Noida location.
Key Responsibilities
- Technical Support: Provide Workday (WD) Tier 2 support for Thales internal entities and HR functions to troubleshoot and resolve advanced technical issues and system defects reported by end users. Ensure Optimal performance and functioning of Workday HR modules by addressing complex inquiries, troubleshooting problems, and implementing system enhancements. Monitor and respond to end-user requests regarding system complications or malfunctions.
- Provide Workday (WD) Tier 2 support for Thales internal entities and HR functions to troubleshoot and resolve advanced technical issues and system defects reported by end users.
- Ensure Optimal performance and functioning of Workday HR modules by addressing complex inquiries, troubleshooting problems, and implementing system enhancements.
- Monitor and respond to end-user requests regarding system complications or malfunctions.
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