Senior ServiceNow Developer

Our Benefits

• Competitive remuneration + super + annual bonus + private medical insurance
• Role location open to Australia wide with flexible working arrangements
• Annualised performance review process
• Fitness Passport discount – Access to a network of gyms across AUS from $15 P/W
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans leave
• Novated Lease options
• Personal & professional training development opportunities
• Sonder – Wellbeing & Support Partner
• Our Team The ServiceNow Team is responsible for the development, support, and continuous improvement of Thales Australia's ServiceNow platform. As we continue to expand our capabilities across ITSM and IRM, we're looking for passionate individuals who enjoy delivering innovative solutions, improving business processes, and enhancing user experiences.
• Working closely with business and technology stakeholders, you'll help deliver scalable solutions that improve service delivery, strengthen governance, and support business outcomes. It's an opportunity to join a collaborative team focused on technical excellence, continuous improvement, and shaping the future of ServiceNow across the organisation. Your Role
• As a Senior ServiceNow Developer, you will be a key contributor to our ServiceNow roadmap, helping drive the expansion and maturity of our platform across IT Service Management (ITSM) and Integrated Risk Management (IRM) capabilities. Working closely with technical teams, business stakeholders, and service owners, you will design, develop, and optimise solutions that enhance service delivery, automate processes, strengthen governance, and deliver measurable business outcomes.
• Key responsibilities include:
• Develop, configure, and optimise the ServiceNow platform, including custom applications, workflows, integrations, scripting, and automations that align with business objectives and ServiceNow best practices
• Support and lead the ongoing expansion of ServiceNow capabilities across ITSM and IRM modules, helping shape the platform roadmap and future state architecture
• Collaborate with cross-functional teams to gather requirements, prioritise enhancements, and deliver scalable solutions aligned with ITIL practices and organisational governance requirements